Digital Content (Project) - Communications Associate - 12 Month FTC in London

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.

At Lloyd’s, we’re shaping the future of global risk. We bring together the brightest minds in insurance and reinsurance to help the world move forward with confidence. Our role is to inspire courage — so tomorrow’s progress isn’t limited by today’s risks. And how we show up digitally really matters. That’s where you come in.

Your opportunity: In March 2026, we launched a reimagined Lloyds.com. It’s bolder, clearer and built for the future. Now we’re looking for some digital content expertise to bring it to life, every day. We’re looking for a Digital Content focused Associate to help apply our new design across the website, surface brilliant content and make sure everything we publish is clear, consistent and user‑focused. You’ll sit within our Communications and Stakeholder Engagement team, and you’ll help protect and elevate one of Lloyd’s most important channels.

What you’ll be doing:

• Building and updating web pages using our new design system
• Applying UX best practice to create clear, intuitive journeys
• Knowing when to use existing components — and when to suggest better options
• Working closely with stakeholders to understand content needs and priorities
• Making sure content is accurate, consistent and on brand
• Supporting communications campaigns through smart content scheduling and publishing
• Checking links, fixing bugs and helping improve components
• Taking real ownership of quality — because the digital team is the gatekeeper of Lloyd’s content

This is a hands‑on role with real influence. You’ll help shape how Lloyd’s shows up to the world.

What you’ll bring: You don’t need to tick every box. But you’ll likely bring:

• Confidence using a web content management system
• A strong understanding of UX and how people use digital platforms
• Excellent written skills, with a sharp eye for detail and consistency
• A proactive mindset — you spot issues and suggest solutions
• The ability to manage multiple priorities and meet deadlines
• Strong stakeholder skills and a collaborative approach
• An understanding of brand, tone of voice and why it matters

If you enjoy making complex information simple, this role will feel like home.

How we work: We’re open, focused and driven by integrity. We empower each other to speak up, try new things and own the outcome. Being inclusive at Lloyd’s isn’t optional — it’s integral to how we deliver impact. We actively welcome different perspectives, experiences and ways of thinking. And we’re committed to creating an environment where everyone feels respected, supported and able to thrive.

Why Lloyd’s: Because here, your work matters. You’ll be part of a global organisation with a unique purpose. One that takes risks, makes things happen and builds trust — together. As a digital content specialist, you will support for the next 12 months in the evolution of Lloyds.com; providing creative design, shaping content and delivering an impactful user experience. Come join the Communications team at Lloyd’s and tell the world how we are shaping the future of global risk!

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.