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For Companies At a Glance
- Tasks: Lead a team to design and maintain performance systems for various business segments.
- Company: Join Lloyds Banking Group, committed to making a difference in communities.
- Benefits: Enjoy a generous pension, performance bonuses, 30 days holiday, and wellbeing initiatives.
- Why this job: Shape the future of performance with innovative tech and data-driven insights.
- Qualifications: Strong analytical skills, tech-savvy, and inclusive leadership experience required.
- Other info: Be part of a diverse culture that values inclusion and personal growth.
The predicted salary is between 72000 - 108000 £ per year.
Responsibilities
- Design and maintain the performance system for SME, MC, and BB segments.
- Align scorecards and metrics with organisational priorities.
- Lead data and insight frameworks using tools and emerging tech—including automation.
- Own executive reporting, dashboards, and management information.
- Monitor performance trends and lead interventions.
- Drive collaboration across Coverage, Finance, Product, and Operations.
- Champion process improvement and contribute to strategic programmes.
- Lead the Performance Support Team for SME Coverage and onboarding projects.
Position Overview
As a Senior Leader, you will lead a team of around 80 colleagues within Commercial Performance & Enablement (CP&E), shaping how BCB defines, delivers, and communicates its performance story. You will own the core lead indicators that guide the BCB operating plan and trading performance, providing a complete, end-to-end view that empowers confident decision-making. Acting as a key link between front-line sales, product, channel, and Finance teams, you will champion growth, operational effectiveness, and data-driven insight. You will also lead the development of future-ready data capabilities, using innovative technologies such as Generative Business Intelligence (Gen BI) to deliver intuitive, accessible insights that strengthen strategic decisions. By combining strategic leadership with advanced data capabilities, you will play a pivotal role in shaping the future of BCB performance!
Qualifications
- Commercial Awareness & Critical Thinking – Connect performance insights to customer growth productivity and cost optimisation.
- Insight-Led Decision-Making – Skilled in using data to shape decisions, asking the right questions to help leaders understand the drivers behind performance.
- Data & Analytical Approach – Understand the journey from source data to visualisation and insight.
- Tech-savvy – Confident with Power BI, Excel, and automation tools (Gen-BI).
- Inclusive Leadership – Build high-performing, diverse teams and develop talent.
- Risk Ownership & Governance – Strong ownership of risk and controls, ensuring reporting accuracy and compliance.
- Exceptional Communication Skills – Simplify complexity for different audiences.
- Attention to Detail – Deliver high-quality, accurate outputs for executive review.
- Collaborative Partner – Skilled at building relationships across various business units and teams across the Group.
- Process Improvement Expertise – Use digital tools for process mapping and transformation to enhance efficiency and customer experience.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Company Culture & Diversity
At Lloyds Banking Group, we are driven by a clear purpose: to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. We keep your data safe and only ask for confidential information once you are formally invited to interview or have accepted a verbal offer. We are committed to creating a values-led culture and building a workforce that reflects the diversity of the customers and communities we serve. We are building an inclusive workplace where all colleagues have the opportunity to make a real difference. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities and are a Disability Confident Leader, guaranteeing interviews for qualified applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
Head of Commercial Performance, BCB in Leeds employer: Lloyd's
Contact Detail:
Lloyd's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Commercial Performance, BCB in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at BCB through LinkedIn or industry events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your data skills! Prepare to discuss how you've used data to drive performance in past roles. Bring examples of dashboards or reports you've created that led to actionable insights.
✨Tip Number 3
Be ready to collaborate! Highlight your experience working across teams, especially with Finance and Operations. Share stories that demonstrate your ability to build relationships and drive results together.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at BCB and ready to make an impact.
We think you need these skills to ace Head of Commercial Performance, BCB in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills align with the responsibilities listed in the job description. We want to see how you can design and maintain performance systems that resonate with our organisational priorities.
Showcase Your Data Skills: Since this role is all about data-driven insights, don’t forget to mention your experience with tools like Power BI and Excel. We’re keen to see how you’ve used these tools to shape decisions and improve performance in your previous roles.
Highlight Leadership Experience: As a senior leader, it’s crucial to demonstrate your inclusive leadership style. Share examples of how you’ve built high-performing teams and fostered collaboration across different business units. We love seeing candidates who can drive growth and operational effectiveness!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Lloyd's
✨Know Your Numbers
As a Head of Commercial Performance, you'll need to demonstrate your understanding of key performance metrics. Brush up on the relevant scorecards and metrics that align with the organisation's priorities. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Tech Savvy
Familiarity with tools like Power BI and automation technologies is crucial. Prepare examples of how you've leveraged these tools to enhance performance insights or streamline processes. This will show that you're not just tech-savvy but also innovative in your approach.
✨Emphasise Collaboration
This role requires strong collaboration across various teams. Think of specific instances where you've successfully partnered with different departments, such as Finance or Operations, to achieve a common goal. Highlight your inclusive leadership style and how it has fostered high-performing teams.
✨Prepare for Insight-Led Discussions
Expect to engage in conversations about insight-led decision-making. Be prepared to ask insightful questions that demonstrate your critical thinking skills. Discuss how you've connected performance insights to customer growth and cost optimisation in your past experiences.