Insurance Operations Governance, Senior Associate

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us.

We're looking for a Senior Associate to help strengthen how the Lloyd's Insurance market oversight is governed and supported. If you're proactive, collaborative, and take ownership for improving how things work, you'll feel at home here.

What you'll do

• You'll play a key role at the centre of the Lloyd's insurance market oversight.
• Supporting key governance committees, you'll deliver an operational excellence framework, ensuring effective processes, tools, communication, technology, and ways of working are in place to build consistency, drive continuous improvement, and enable timely strategic decision-making.
• Lead operational delivery across key governance forums, including the executive level Business Opportunities Committee (BOC), Capital Planning Group (CPG) and Market Oversight Group (MOG).
• Coordinate complex activities end-to-end - from planning and scheduling to outputs and follow-up.
• Build and improve processes, tools and ways of working, making them simpler, smarter and more consistent.
• Work cross-functionally with teams across Market Oversight, Market Performance, Commercial, Finance, Risk, Data and Technology.
• Develop and maintain understanding of relevant oversight topics for effective cross-functional collaboration and accuracy of governance outputs.
• Drive continuous improvement, identifying opportunities to enhance efficiency, transparency and decision-making.
• Manage stakeholder relationships, acting as a trusted point of contact across the business.
• Analyse data and insights to support reporting and better decisions.
• Ensure governance is robust, aligned to best practice and regulatory expectations.

What you'll bring

• We're looking for someone who thrives in a fast-moving, collaborative environment and enjoys solving complex problems.
• Strong organisation and project coordination skills, with the ability to manage multiple priorities.
• Experience working across matrix environments and cross-functional collaboration.
• Relevant insurance industry experience.
• Confidence engaging and influencing senior stakeholders.
• A mindset focused on continuous improvement and operational excellence.
• The ability to analyse information, spot risks and deliver practical solutions.
• Clear, impactful communication skills.

What sets you apart

• Looks for better ways of doing things - and acts on them.
• Takes ownership and follows through.
• Builds trust through openness and collaboration.
• Keeps things moving, even when they're complex.

Because here, you have a voice - and we expect you to use it.

What you'll get from us

• We'll give you the space to grow and the support to succeed.
• You'll be part of a team that values openness, focus, integrity and empowerment.
• Encourages new ideas and different perspectives.
• Invests in your development and wellbeing.
• Works together to deliver meaningful impact.

Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

If you require any additional support with your application, or any adjustments, please visit this link. Please note, clicking on this link does not register your application for the vacancy.