Head of Community Bank - Consumer Channels & Transformation

Head of Community Bank - Consumer Channels & Transformation

Full-Time 80000 - 100000 Β£ / year (est.) No working from home possible
Lloyd's

At a Glance

  • Tasks: Lead the strategy for 700 branches and enhance customer experience.
  • Company: Join Lloyds, a leading bank with a focus on community and transformation.
  • Benefits: Competitive salary, career development, and a chance to make a real impact.
  • Other info: Be part of a dynamic team focused on customer outcomes.
  • Why this job: Shape the future of banking while driving collaboration and performance.
  • Qualifications: Experience in managing complex customer operations and strong leadership skills.

The predicted salary is between 80000 - 100000 Β£ per year.

Lloyds is seeking a Head of Community Bank for its Consumer Channels division, overseeing 700 branches across the UK. The role involves shaping the strategy as customer behaviours evolve, and leading through a senior team to enhance performance.

The ideal candidate will balance strategic ambition with operational delivery, creating a culture focused on strong customer outcomes and driving collaboration among senior leaders. Experience in managing complex customer-facing operations is essential for this critical position.

Head of Community Bank - Consumer Channels & Transformation employer: Lloyd's

Lloyds is an exceptional employer, offering a dynamic work environment where innovation meets customer-centricity. With a strong focus on employee development and collaboration, team members are encouraged to grow their skills while contributing to meaningful outcomes for customers across 700 branches in the UK. The company's commitment to fostering a supportive culture ensures that employees feel valued and empowered to make a difference in the community.

Lloyd's

Contact Details:

Lloyd's Recruitment Team

We think you need these skills to ace Head of Community Bank - Consumer Channels & Transformation

Strategic Planning
Operational Management
Customer Relationship Management
Leadership Skills
Performance Enhancement
Collaboration
Change Management