Lloyd’s is seeking a Complaint Liaison Associate to act as the primary contact between the Lloyd’s market and the Financial Ombudsman Service (FOS) to support resolution of UK policyholder complaints that have been reviewed but remain unresolved. The role also handles complaints referred to the US Department of Insurance and oversees data for regulatory reporting, ensuring fair outcomes and FCA compliance.
The position emphasizes negotiation, collaboration, and ongoing process improvements for
#J-18808-LjbffrComplaint Liaison & Resolution Specialist in Chatham employer: Lloyd's
Lloyd's is an exceptional employer that fosters a collaborative work culture, allowing you to lead complex programmes in a dynamic environment. With a strong focus on employee well-being and professional growth, we offer comprehensive benefits including healthcare, a generous pension, and opportunities for continuous development, all within the vibrant setting of Greater London.
