Associate, Compliance & Oversight - 12month FTC in Chatham

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.

The Role Team is responsible for all “first line of defence” matters related to Member Services internal and external regulatory and legislative requirements specifically relating to Compliance, Financial Crime and AML obligations.

• Provide a day to day reference point on Compliance, AML and Financial Crime matters for Member Services (MS) staff giving a clear overview of issues and concerns to the Financial Crime Manager, Member Services.
• Provide guidance and oversight to the ‘entity’ on-boarding team undertaking Anti Money Laundering (AML) and Customer Due Diligence (CDD) investigations into and analysis of multi-jurisdictional Members and entities, involving a variety of complex corporate structures, such as Trusts, Partnerships and Financial Institutions. Make recommendations to proactively manage those risks.
• Responsibility for the quality control (QC) and quality assurance (QA) reviews of on-boarding applications from new members and third parties, change in controller applications and converting members, across all jurisdictions and risk classifications.
• Liaison with the Team as necessary and relevant, making recommendations for rejection/approval as appropriate with evidence of decisions. Also responsible for the QA across the wider MS Teams.
• Responsible for the maintenance and monitoring of Lloyd’s PEP Register ensuring it is up to date at all times and flagging within systems reflects the PEP status. Also, including an annual review of all those on the Register.
• Undertake daily sanctions screening and monitoring ensuring all potential results are properly investigated and recorded, in line with procedures, escalating suspicious activity from overnight screening to Member Services Financial Crime Manager or Senior Manager Governance.
• Review PEP matches, material negative press issues, potential reputational risks, suspicious and unusual cases appropriately for escalation to Lloyd’s Financial Crime Team (2LoD).
• Carry out monthly transaction monitoring of FAL assets escalating issues through appropriate internal channels.
• Responsibility and organisation of the Compliance & Oversight mailbox, ensuring all activity is kept up to date at all times.
• Assist with the comprehensive training for MS staff in response to AML and Financial Crime matters.
• Regular liaison with the London Financial Crime Team.
• Build and maintain strong relationships with all stakeholders to deliver a high level of customer satisfaction.
• Responsibility for the Complaints from Members process and the education of MS Teams.
• Provide support to the Financial Crime Manager and Senior Manager, Members Services Governance on MS Compliance matters.
• Assist with ensuring that MS remains compliant with Lloyd’s Trustee obligations, financial crime and anti-money laundering legislation.
• Undertake regular reviews of existing procedures and ensure all regulatory guidelines and process improvements are recorded and published.
• Build and maintain strong relationships with all stakeholders to deliver a high level of satisfaction.
• Responsibility for monitoring and reporting all outstanding items/queries that require escalating to the Manager.

• Ability to react to continual changes in market conditions and policies.
• Ability to build and maintain stakeholder relationships.
• Influencing & negotiating skills.
• Ability to support a culture of continuous process improvement.
• Ability to use IT to analyse complex data.
• Ability to focus on the detail.
• Review & evaluation skills.
• Ability to interpret legal and regulatory advice & take appropriate practical actions.

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

By choosing Lloyd’s, you’ll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.