At a Glance
- Tasks: Provide face-to-face banking support and guide customers in using digital services.
- Company: Join Lloyd's, a leading bank with a commitment to customer service.
- Benefits: Enjoy a generous pension, performance bonuses, and flexible working options.
- Other info: Be part of a supportive team with opportunities for growth.
- Why this job: Make a real difference by helping customers navigate their banking needs.
- Qualifications: 12 months of customer service experience and strong interpersonal skills.
The predicted salary is between 30000 - 40000 Β£ per year.
Lloyd's is seeking a customer support professional to provide face-to-face assistance at their branches across England.
Your role will involve helping customers navigate important moments and encouraging the use of digital banking services.
The ideal candidate will have at least 12 months of customer service experience and possess strong interpersonal skills.
The position offers a range of benefits, including a generous pension contribution, annual performance-related bonuses, and flexible working options.
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We think you need these skills to ace Face-to-Face Banking Support & Digital Coach in Bury
Customer Service Experience
Interpersonal Skills
Face-to-Face Communication
Digital Banking Knowledge
Problem-Solving Skills
Adaptability
Empathy