At a Glance
- Tasks: Provide IT support and enhance our tech services for colleagues.
- Company: Join Lloyds Wealth, a leader in innovative financial advice.
- Benefits: Enjoy 30 days holiday, private medical insurance, and a generous pension scheme.
- Other info: Flexible benefits and opportunities for personal growth await you!
- Why this job: Kickstart your IT career with hands-on experience in a supportive environment.
- Qualifications: Experience in IT support and a passion for technology is essential.
The predicted salary is between 25000 - 32000 £ per year.
By sharing knowledge and supporting colleagues, you will contribute to our delivery of outstanding financial advice. This role is perfectly suited to those at the beginning of their career in IT or technology. You'll gain hands-on experience in a supportive environment, with opportunities to build your skills, grow your confidence, and develop your professional expertise.
At Lloyds Wealth, you'll be empowered to proactively improve our IT service by identifying opportunities and suggesting practical solutions. You'll play a key role in delivering a consistently high-quality experience for colleagues.
Responsibilities- Have experience of providing IT support, both remotely and deskside.
- Demonstrate strong interpersonal skills to ensure a high-quality service and resolve colleague issues in a timely manner.
- Have an understanding of IT Service Desk processes and procedures, including experience of using a service management toolset.
- Have a passion for technology, supported by practical or extracurricular experience.
- Have demonstrable experience of supporting and using collaboration tools (Voice, Video, SharePoint, Email) and also the MS365 Product Suite (Previously Office 365 - Including but not limited to MS Teams, Exchange Online, SharePoint Online, OneDrive for Business).
- Demonstrate sound written and verbal communication skills and the ability to communicate technical information to colleagues at all levels regardless of their technical knowledge.
- Have a desire to learn and expand your knowledge as well as sharing your knowledge with colleagues, contributing to their development.
Health & Wellbeing: Company-paid Private Medical Insurance, Life Insurance, and Health Screening.
Company Pension Contribution: A matched pension contribution of up to 15% of your base pay.
Cash Allowance: Flexible allowance to spend on additional benefits personal to you, including: dental cover, paid sabbatical leave, gym membership, menopause support.
Bonus Opportunity: Dependent on individual/company performance (eligible after 3 months' service).
Financial Advice: Access to free financial advice to help secure your financial future.
Lloyds Wealth aims to improve the way financial advice is offered by making it more affordable, accessible and impactful for more people. If you need more insight about what it's like to work here, keep checking in. New roles come live all the time and they don't always stick around for long!
Technology Support Analyst in Leeds employer: Lloyds Wealth
At Lloyds Wealth, we pride ourselves on being an exceptional employer that fosters a supportive and collaborative work culture. As a Technology Support Analyst, you'll not only gain invaluable hands-on experience in IT but also enjoy generous benefits such as 30 days of annual leave, comprehensive health coverage, and a matched pension contribution. Our commitment to employee growth and well-being ensures that you will thrive in your career while making a meaningful impact in the financial advice sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Support Analyst in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing a role at Lloyds Wealth. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by practising common questions related to IT support. Think about scenarios where you've solved tech issues or helped colleagues. We want to see your passion for technology and how you communicate solutions!
✨Tip Number 3
Show off your skills! If you’ve worked with MS365 or collaboration tools, be ready to discuss specific examples. We love hearing about your hands-on experience and how you’ve used these tools to improve workflows.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on new roles as they pop up – we’re always looking for fresh talent to join our team!
We think you need these skills to ace Technology Support Analyst in Leeds
Some tips for your application 🫡
Show Your Passion for Tech:Let us see your enthusiasm for technology! In your application, mention any relevant experience or projects that showcase your love for IT. This could be anything from personal projects to extracurricular activities.
Highlight Your Communication Skills:Since you'll be helping colleagues with tech issues, it's crucial to demonstrate your ability to communicate clearly. Use your application to show how you've effectively explained technical concepts to non-techies in the past.
Tailor Your Application:Make sure to customise your application to fit the role of Technology Support Analyst. Refer to the job description and align your skills and experiences with what we're looking for. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lloyds Wealth
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the MS365 Product Suite and collaboration tools. Be ready to discuss how you've used these tools in past experiences, whether in a job or during extracurricular activities. This will show your passion for technology and your ability to support colleagues effectively.
✨Show Off Your Interpersonal Skills
Since this role requires strong interpersonal skills, think of examples where you've successfully resolved issues for others. Prepare to share stories that highlight your ability to communicate technical information clearly, regardless of the audience's tech-savviness.
✨Understand IT Service Desk Processes
Familiarise yourself with IT Service Desk processes and any service management toolsets you've used. Being able to discuss these processes confidently will demonstrate your readiness for the role and your understanding of how to deliver high-quality IT support.
✨Express Your Desire to Learn
Be prepared to talk about your eagerness to learn and grow within the company. Share specific areas of technology you're interested in exploring further and how you plan to contribute to your colleagues' development. This shows that you're not just looking for a job, but a place to build a career.
