At a Glance
- Tasks: Manage client requests for quotations and ensure a smooth transition to contract execution.
- Company: Join a purpose-driven organisation focused on professional and personal development.
- Benefits: Full-time permanent position with competitive salary and growth opportunities.
- Other info: Embrace a multicultural environment and enjoy continuous learning opportunities.
- Why this job: Be the key contact for clients and enhance their experience while developing your skills.
- Qualifications: Proficient in Microsoft Office, strong communication skills, and team collaboration.
The predicted salary is between 29000 - 41000 £ per year.
Location: Multiple locations considered
What We’re Looking For
As the primary point of contact, you are responsible for managing the entire process of soliciting and facilitating requests for quotations. This involves closely collaborating with clients to fully understand their needs, providing them with accurate and timely information, and ensuring a seamless transition from initial inquiry through to the confirmation and execution of the contracted job.
What We Offer You
- The opportunity to work for an organization that has a clear sense of purpose, is guided by values and helps colleagues to develop professionally and personally through our range of people development programmes.
- A full-time permanent position.
- For Italy based roles only, the salary range is €29,000 – €41,000, in line with EU Pay Transparency requirements.
The role
- Initiate new quotation requests and record them in the relevant system.
- Handle quotation requests from start to finish, providing a positive client experience.
- Creation of Sales quotes and Contracts for clients.
- Support Pre-Contract team to meet the business objectives and KPI’s for the Global TSO.
- Prioritise and process documentation/data/information in accordance with local business requirements and agreed deadlines.
- Data filing/entry in accordance with defined procedures.
- Support in mailbox categorization and distribution of tasks.
- Conduct all activities in line with internal procedures, contractual requirements, cost structures, and budget constraints.
- Escalate client feedback to managers and take prompt steps to maintain positive experiences.
- Promote a client-centricity culture, focusing on a positive and consistent client journey.
- Deal with complex queries and build relationships with internal/external clients, as appropriate.
- Mentor other team members, as appropriate, to support effective knowledge sharing and application.
What You Bring
- Good knowledge of Microsoft packages; Excel, Word & Outlook (as a minimum).
- Good interpersonal and team working skills.
- Proficiency in the English Language commensurate with the work.
- SAP knowledge in particular Business by Design.
- Good communication skills, with the ability to interact professionally with clients and team members.
- Commitment to continuous learning and knowledge sharing.
- Good understanding of global standards and processes, with the ability to ensure compliance.
You Are Someone Who
- Is keen to take accountability and ownership for delivering customer needs.
- Is able to self-manage and prioritise tasks towards meeting goals.
- Is effective at solving problems, trouble‑shooting and making timely decisions.
- Is willing to take initiatives and is motivated to act.
- Communicates in a structured way and has the ability to present technical ideas in user-friendly language.
- Displays a team spirit, particularly in a multicultural environment.
- Responds positively to learning opportunities and is comfortable stepping out of own comfort zone.
Pre-Contract Senior Administrator - EMEA in Southampton employer: Lloyd's Register
Lloyd's Register is an exceptional employer that prioritises professional and personal development through comprehensive training programmes, fostering a supportive and collaborative work culture. With a commitment to client-centricity and a diverse, multicultural environment, employees are empowered to take ownership of their roles while enjoying competitive salaries and the opportunity to make a meaningful impact in the EMEA region.
