Property Administrator in Manchester

WORKING PATTERN: Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at one of our office sites

Join us at Lloyds Living as we redefine what it means to manage property in the UK.

We're on an ambitious journey to become one of the country's largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences.

As we scale at pace, you'll be part of a dynamic team shaping the future of property management-where innovation, customer focus, and growth go hand in hand.

This is your chance to make an impact and be part of something extraordinary.

Purpose of the Role

Own the readiness of void properties from handover through to tenancy commencement and launch to market.

Ensure every property is physically created in our SLM software, compliant, and marketed on time, enabling the Leasing team to convert demand into lettings efficiently.

Support the timely turnaround of properties by coordinating with internal teams, property managers and end of tenancy co coordinators.

Provide occasional support across other departments, including phone coverage, to meet the needs of the business.

Key Responsibilities

• Property Readiness
• Own the end-to-end process of preparing void properties for market
• Manage and track turnaround timelines, proactively resolving delays
• Conduct readiness checks to ensure properties are presentable and meet quality standards prior to launch
• Property Marketing & Launch
• Create, upload, and maintain accurate listings in SLM and property portals (Rightmove, Zoopla, On The Market)
• Ensure all marketing collateral is in place, including professional photography, floorplans, virtual tours, and property descriptions
• Own the go-live process, ensuring properties are launched promptly once ready
• Maintain consistency and quality across all listings by conducting regular audits and providing feedback to the Lettings Manager on improvements to increase enquiry levels
• Maintain a live view of all vacant and upcoming available units
• Provide clear updates to the leasing team on availability timelines, particularly when delays are caused by Cap Ex or end-of-tenancy works.
• Identify risks to go-live dates and escalation issues early
• Compliance and Documentation
• Ensure all compliance requirements (EPC, Gas Safety, EICR, etc.) are completed prior to marketing
• Maintain accurate records of certificates, key locations, and property documentation to support the inbound enquiries team when booking viewings
• Verify licensing requirements before marketing properties, including checking whether the property is subject to Mandatory, Selective, or Additional licensing requirements.
• Ensure properties meet all regulatory and company standards before being advertised.
• Cross Team Co Ordination
• Work with mobilisation and end-of-tenancy teams to deliver properties on schedule
• Partner with leasing to prioritise units based on demand and leasing strategy
• Provide feedback on recurring asset issues affecting marketability or causing delays
• Collaborate closely with the tenancy progression team and aftercare regarding compliance certification support
• Support where necessary with booking SLM diary appointments for our area hosts including viewings and home demonstrations
• Provide phone support during peak seasonal periods or team absences
• Collaborate with the Research Co-Ordinator to issue rent reviews and accompanying supporting evidence via SLM, ensuring compliance with Lloyds Living requirements.

Skills & Experience

• Must Have
• 2-3 Years experience in property administration, lettings operations, or property coordination
• Understanding of UK lettings compliance requirements
• Strong organisational skills with the ability to manage multiple properties and timelines simultaneously
• High attention to detail, particularly in listings and compliance documentation
• Experience using property management systems and listing platforms such as SLM, MRI Qube, Rightmove, Zoopla and On The Market.
• Ability to coordinate effectively across multiple teams and manage competing priorities
• Nice to Have
• Experience managing voids or turnaround periods within a portfolio environment
• Experience improving operational processes or turnaround efficiency
• We also offer a wide-ranging benefits package, which includes
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 24 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
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