At a Glance
- Tasks: Lead the delivery of a learning programme to enhance property management capabilities.
- Company: Join Lloyds Living, a forward-thinking property management company redefining living experiences.
- Benefits: Enjoy a generous pension, performance bonuses, and flexible lifestyle benefits.
- Other info: Be part of an inclusive workplace that values diversity and personal growth.
- Why this job: Make a real impact in property management while shaping vibrant communities.
- Qualifications: Experience in property management and capability development is essential.
The predicted salary is between 50000 - 60000 £ per year.
Location: Manchester
Function: Property Management
Working Pattern: Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at one of our office sites.
About Lloyds Living: Join us at Lloyds Living as we redefine what it means to manage property in the UK. We’re on an ambitious journey to become one of the country’s largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. As we scale at pace, you’ll be part of a dynamic team shaping the future of property management—where innovation, customer focus, and growth go hand in hand. This is your chance to make an impact and be part of something extraordinary.
Role Purpose: To lead the coordination and delivery of the LLPM learning programme, ensuring the business has the capability required to deliver safe, compliant and high‑quality property management at scale. The role is accountable for identifying capability gaps, defining and maintaining an outcome‑led learning plan, and ensuring learning is aligned to Lloyds Living’s operating model, culture and performance standards, with a focus on embedding capability.
Key Accountabilities:
- Learning Planning & Oversight: Define and maintain a prioritised LLPM learning plan, aligned to business priorities, regulatory and control requirements, and operational performance and risk indicators.
- Capability Assessment & Gap Identification: Partner with LLPM, Portfolio, Mobilisation and Risk teams to identify capability and performance gaps.
- Learning Design & Delivery Coordination: Work in partnership with the Skills team to oversee end‑to‑end learning solutions and manage external providers.
- Embedding Learning in the Business: Ensure learning is effectively cascaded and embedded across all relevant teams.
- Governance & Control Alignment: Accountable for ensuring all learning activity aligns to Lloyds Living’s governance framework and control environment.
- Monitoring, Reporting & Continuous Improvement: Accountable for tracking the delivery and impact of the LLPM learning programme.
Key Relationships:
- Skills Development Team - design authority and delivery partner
- LLPM, Portfolio & Mobilisation Teams - core stakeholders and users
- Risk & Assurance - input on audit findings and regulatory priorities
- External Providers - specialist learning delivery
Skills, Knowledge & Experience:
- Strong background in property management / lettings / property operations.
- Proven experience in learning, training or capability development.
- Experience in formal L&D, training coordination or capability roles.
- Familiarity with property compliance frameworks.
Benefits:
- A generous pension contribution of up to 15%
- An annual performance‑related bonus
- Share schemes including free shares
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
About Working for Us: Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
Internal Capability Integration Manager (12 Month FTC) - Lloyds Living in Manchester employer: Lloyds Living
At Lloyds Living, we pride ourselves on being an exceptional employer that champions innovation and inclusivity in property management. Our Manchester location offers a vibrant work culture with a hybrid working model, generous benefits including a substantial pension contribution and wellbeing initiatives, and ample opportunities for professional growth within a dynamic team dedicated to redefining living experiences across the UK.
