At a Glance
- Tasks: Manage day-to-day property finances and ensure smooth payment processes.
- Company: Join a dynamic team at Lloyds Living in Manchester.
- Benefits: Enjoy a generous pension, performance bonuses, and 24 days holiday.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Be part of a collaborative environment that values customer service and quality.
- Qualifications: 3+ years in residential client accounting and experience with property management systems.
The predicted salary is between 30000 - 40000 € per year.
Reporting Line: Head of Finance - Property Management
Location: Manchester
WORKING PATTERN: Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at one of our office sites.
Purpose of the Role
As an Accounts Co‑Ordinator, you'll help keep the day‑to‑day finances of our properties running smoothly. You'll make sure payments are handled properly, records are accurate, and that everyone from residents to suppliers gets a seamless, stress‑free experience. Working alongside the wider Lloyds Living team, you'll support property managers, tidy up queries, and help make sure everyone has a smooth experience from start to finish.
Key Responsibilities
- Process daily rent receipts, keep a clear record of all actions, and update the internal teams where necessary.
- Complete daily client account reconciliations to maintain accurate financial records.
- Work with our site‑based Property Managers to set up and update rental charges for new and existing customers.
- Deliver timely and accurate responses to enquiries regarding rent accounts.
- Maintain accurate ledgers for rent, deposits, service charges, and other income streams.
- Prepare and process supplier payments, ensuring invoices are correct, authorised, and allocated to the right properties.
- Process refunds to tenants, suppliers, and other stakeholders as required.
- Maintain accurate operational reporting and MI.
- Support month‑end processes including reconciliations, reports, and preparing summaries.
- Support external audits or internal reviews by providing accurate, organised information.
- Ensure compliance with client money regulations, internal controls, and industry standards.
Skills & Experience
Must have: 3+ years' residential client accounting experience, ideally PRS, BtR or new build. Use of property management systems such as SLM or Qube.
Nice to have: Industry qualification/membership of either ARLA/Propertymark.
What We're Looking For
A proactive problem‑solver who thrives in a fast‑paced environment. Someone who embodies Lloyds Living's values: customer‑first, collaborative, and committed to quality. A team player with a passion for delivering exceptional service and improving processes.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance‑related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 24 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Accounts Co-Ordinator - Property Management in Manchester employer: Lloyds Living
Lloyds Living is an exceptional employer that prioritises a collaborative and customer-first work culture, making it an ideal place for an Accounts Co-Ordinator in Manchester. With a generous benefits package including a substantial pension contribution, performance-related bonuses, and flexible lifestyle benefits, employees are supported in both their professional and personal lives. The company also fosters employee growth through opportunities to engage with property management systems and participate in wellbeing initiatives, ensuring a rewarding and fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Co-Ordinator - Property Management in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the lookout for an Accounts Co-Ordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of property management systems like SLM or Qube. Be ready to discuss how your 3+ years of experience can help streamline processes and improve customer service at Lloyds Living.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate that you embody the proactive, customer-first attitude that Lloyds Living values.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Lloyds Living team and contributing to our mission of delivering exceptional service.
We think you need these skills to ace Accounts Co-Ordinator - Property Management in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Accounts Co-Ordinator role. Highlight your relevant experience in residential client accounting and any property management systems you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you embody our values of being customer-first, collaborative, and committed to quality. Let us know why you’d be a great fit for the team!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love proactive problem-solvers who thrive in fast-paced environments, so don’t hold back on sharing your success stories!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lloyds Living
✨Know Your Numbers
As an Accounts Co-Ordinator, you'll be dealing with finances daily. Brush up on your accounting knowledge and be ready to discuss your experience with client accounting, especially in residential settings. Be prepared to share specific examples of how you've managed financial records or reconciliations in the past.
✨Familiarise Yourself with Property Management Systems
Since the role requires the use of property management systems like SLM or Qube, make sure you understand how these systems work. If you have experience with them, be ready to talk about it. If not, do a bit of research to show your willingness to learn and adapt.
✨Emphasise Your Problem-Solving Skills
The job calls for a proactive problem-solver, so think of examples where you've tackled challenges in a fast-paced environment. Whether it's resolving tenant queries or streamlining processes, having concrete stories will demonstrate your capability and fit for the role.
✨Show Your Customer-First Attitude
Lloyds Living values a customer-first approach, so be prepared to discuss how you've prioritised customer service in your previous roles. Share instances where you went above and beyond to ensure a seamless experience for clients or stakeholders, as this will resonate well with their values.
