Accounts Co-Ordinator - Lloyds Living in Manchester

Reporting Line: Head of Finance - Property Management

Location: Manchester

WORKING PATTERN: Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at one of our office sites.

Join us at Lloyds Living as we redefine what it means to manage property in the UK. We are on an ambitious journey to become one of the country's largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. As we scale at pace, you will be part of a dynamic team shaping the future of property management - where innovation, customer focus, and growth go hand in hand. This is your chance to make an impact and be part of something extraordinary.

Purpose of the Role

As an Accounts Co‑Ordinator, you will help keep the day‑to‑day finances of our properties running smoothly. You will make sure payments are handled properly, records are accurate, and that everyone from residents to suppliers gets a seamless, stress-free experience. Working alongside the wider Lloyds Living team, you will support property managers, tidy up queries, and help make sure everyone has a smooth experience from start to finish.

Key Responsibilities

• Process daily rent receipts, keep a clear record of all actions, and update the internal teams where necessary.
• Complete daily client account reconciliations to maintain accurate financial records.
• Work with our site‑based Property Managers to set up and update rental charges for new and existing customers.
• Deliver timely and accurate responses to enquiries regarding rent accounts.
• Maintain accurate ledgers for rent, deposits, service charges, and other income streams.
• Prepare and process supplier payments, ensuring invoices are correct, authorised, and allocated to the right properties.
• Process refunds to tenants, suppliers, and other stakeholders as required.
• Maintain accurate operational reporting and MI.
• Support month‑end processes including reconciliations, reports, and preparing summaries.
• Support external audits or internal reviews by providing accurate, organised information.
• Ensure compliance with client money regulations, internal controls, and industry standards.

Skills & Experience

Must have: 3+ years' residential client accounting experience, ideally PRS, BtR or new build. Use of property management systems such as SLM or Qube.

Nice to have: Industry qualification/membership of either ARLA/Propertymark.

What We Are Looking For

A proactive problem-solver who thrives in a fast-paced environment. Someone who embodies Lloyds Living's values: customer-first, collaborative, and committed to quality. A team player with a passion for delivering exceptional service and improving processes.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 24 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

About working for us

Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We are committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. If you would like an adjustment to the recruitment process just let us know. If you are excited by the thought of becoming part of our team, get in touch. We would love to hear from you.