Insurance Operations Governance, Senior Associate

Lloyd’s is the world’s leading insurance and reinsurance marketplace, bringing together the world’s leading risk takers to advance global progress. Our strategy is focused on delivering strong underwriting performance, operating an efficient and flexible marketplace, and maximising the capital advantage of the Lloyd’s market — while continuing to build a Lloyd’s we are proud of. How we deliver this, matters. We take the risk, make things happen, and own the outcome — working together across our global network to turn insight into impact. We’re looking for a Senior Associate to help strengthen how the Lloyd's Insurance market oversight is governed and supported. If you’re proactive, collaborative, and take ownership for improving how things work, you’ll feel at home here.

You’ll play a key role at the centre of the Lloyd's insurance market oversight. Supporting key governance committees, you’ll deliver an operational excellence framework, ensuring effective processes, tools, communication, technology, and ways of working are in place to build consistency, drive continuous improvement, and enable timely strategic decision‑making.

You’ll: Lead operational delivery across key governance forums, including the executive level Business Opportunities Committee (BOC), Capital Planning Group (CPG) and Market Oversight Group (MOG) Coordinate complex activities end-to-end — from planning and scheduling to outputs and follow‑up Build and improve processes, tools and ways of working, making them simpler, smarter and more consistent Work cross-functionally with teams across Market Oversight, Market Performance, Commercial, Finance, Risk, Data and Technology Develop and maintain understanding of relevant oversight topics for effective cross-functional collaboration and accuracy of governance outputs Drive continuous improvement, identifying opportunities to enhance efficiency, transparency and decision‑making Manage stakeholder relationships, acting as a trusted point of contact across the business Analyse data and insights to support reporting and better decisions Ensure governance is robust, aligned to best practice and regulatory expectations.

We’re looking for someone who thrives in a fast-moving, collaborative environment and enjoys solving complex problems. You’ll bring: Strong organisation and project coordination skills, with the ability to manage multiple priorities Experience working across matrix environments and cross-functional collaboration Relevant insurance industry experience Confidence engaging and influencing senior stakeholders A mindset focused on continuous improvement and operational excellence The ability to analyse information, spot risks and deliver practical solutions Clear, impactful communication skills Experience in the Lloyd’s market will help you get up to speed quickly. And just as important is your ability to learn, adapt and take initiative.

You’re someone who: Looks for better ways of doing things — and acts on them Takes ownership and follows through Builds trust through openness and collaboration Keeps things moving, even when they’re complex Because here, you have a voice — and we expect you to use it.

We’ll give you the space to grow and the support to succeed. You’ll be part of a team that: Values openness, focus, integrity and empowerment Encourages new ideas and different perspectives Invests in your development and wellbeing Works together to deliver meaningful impact Being inclusive at Lloyd’s is integral to how we work — and how we deliver impact. We aim to build a diverse, inclusive environment that reflects the global markets we serve, where everyone is treated with dignity and respect and supported to reach their full potential. We take the risk by challenging traditional thinking and being proactive about inclusion. That means being open and positive about workplace adjustments, prioritising health and wellbeing, and investing in diversity and inclusion training so everyone feels able to contribute and succeed. We make things happen by turning our commitment into action.