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- Tasks: Engage with key NHS decision makers to drive sales and develop relationships.
- Company: Lloyds Clinical delivers exceptional homecare services to over 100,000 patients across the UK.
- Benefits: Enjoy 25 days annual leave, a bonus scheme, and extensive training opportunities.
- Why this job: Join a passionate team making a real impact in patient care and enjoy a supportive culture.
- Qualifications: 18 months of experience in Account Management or Business Development within the NHS is required.
- Other info: Field-based role with travel; flexible remote communication methods are essential.
The predicted salary is between 36000 - 60000 £ per year.
The Business Development Manager will own the relationship with key decision makers and influencers within a defined region, taking sales opportunities through the pharmacy homecare sales cycle. All customer face-to-face and remote activity will be recorded via the Customer Relationship Management (CRM) system, linked to opportunity development and monitored weekly by the National Business Development Manager.
Key decision makers and influencers include (but are not limited to):
- Trust and/or Health Board Pharmacy Homecare Leads
- Trust and/or Health Board Pharmacy Technicians
- Trust and/or Health Board Pharmacy support staff
- Regional Homecare Leads (Pharmacists; Technicians; Business Leads)
- Prescribing Clinicians
- Deputy Chief Pharmacists/Associate Pharmacists
- Chief Pharmacists
As the main point of contact, the Business Development Manager will maximise engagement with decision makers and influencers to grow sales of new services via Regional Framework Agreements, Service Level Agreements and National Agreement pull-through.
About You:
- The Business Development Manager will utilise all existing customer and market data provided to monitor and target their activity on a weekly basis.
- Build effective relationships with internal stakeholders to deliver a first-class service to all customers.
- Internal stakeholder management is a key element in the success of Account Management and Business Development.
- The role will be field based, and the BDM will be required to meet with your team and customers via remote software and travel to meet face to face in hospital settings within the defined region or on company premises located across the UK.
- Carry out any other reasonable duties as requested by the Line Manager.
- A minimum of 18 months Account Management and/or Business Development experience within an NHS organisation.
- Living within the assigned geographical advertised territory.
- Sales experience managing a wide portfolio of products and/or services.
- A proven track record of leveraging customer relationships to meet defined targets.
- Experience of contributing, building and adapting to territory level strategy and business planning.
- Strong stakeholder engagement experience.
- A track record of working closely with a wide range of internal stakeholders.
- Willing to travel on a regular basis to meet customers and attend internal meetings as required.
- Experience of utilising remote methods of communication with all stakeholders.
- A minimum of an intermediate skill level of MS Office 365.
- Experience of utilising sales data on a regular basis to direct focus.
- A valid UK Vehicle licence.
About Us:
At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.
We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.
Business Development Manager NHS - London in Harlow employer: Lloyds Clinical
Contact Detail:
Lloyds Clinical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager NHS - London in Harlow
✨Tip Number 1
Familiarise yourself with the NHS structure and key decision-makers in your region. Understanding who the Trust and Health Board Pharmacy Leads are will help you tailor your approach and build rapport more effectively.
✨Tip Number 2
Network within the NHS community by attending relevant conferences or events. This will not only enhance your visibility but also allow you to connect with potential stakeholders and influencers in person.
✨Tip Number 3
Utilise LinkedIn to engage with professionals in the NHS sector. Follow key individuals and organisations, share insightful content, and participate in discussions to establish yourself as a knowledgeable candidate.
✨Tip Number 4
Prepare for interviews by practising how to articulate your experience in account management and business development. Be ready to discuss specific examples of how you've successfully engaged with stakeholders and driven sales growth.
We think you need these skills to ace Business Development Manager NHS - London in Harlow
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Business Development Manager position. Make sure you understand the key responsibilities, required skills, and the importance of stakeholder engagement within the NHS context.
Tailor Your CV: Customise your CV to highlight relevant experience in account management and business development, particularly within the NHS. Emphasise your track record of building relationships with key decision makers and your sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully engaged with stakeholders and driven sales in previous positions, aligning your experience with the job requirements.
Highlight Relevant Skills: In your application, make sure to highlight your proficiency in MS Office 365 and your experience with CRM systems. Discuss how you have used data to inform your sales strategies and improve customer engagement.
How to prepare for a job interview at Lloyds Clinical
✨Know Your Stakeholders
Familiarise yourself with the key decision makers and influencers mentioned in the job description. Understanding their roles and how they impact the business will help you tailor your responses and demonstrate your knowledge of the NHS landscape.
✨Showcase Your Sales Experience
Prepare to discuss specific examples from your previous roles where you've successfully managed sales opportunities. Highlight your ability to leverage customer relationships and meet targets, as this is crucial for the Business Development Manager position.
✨Demonstrate CRM Proficiency
Since the role involves recording customer interactions via a CRM system, be ready to talk about your experience with CRM tools. Mention any specific systems you've used and how you've utilised them to track sales opportunities and customer engagement.
✨Emphasise Team Collaboration
The role requires effective internal stakeholder management, so be prepared to discuss how you've worked collaboratively with teams in the past. Share examples of how you've built relationships with colleagues to deliver exceptional service to customers.
