Delivery Lead in London

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.

We are recruiting internally for a Delivery Lead. You will lead delivery across the change portfolio, translating goals into executable, outcome based delivery plans and ensuring safe, predictable delivery through integrated planning, cross functional coordination, strong governance and disciplined delivery oversight.

• Delivery: Lead successful delivery of a range of projects across the change portfolio, ensuring predictable and repeatable delivery of change to the business. Ensure delivery to time, cost and outcome, with responsibility for driving benefit realisation in conjunction with business sponsors.
• Planning and execution: Translate strategic intent into outcome‐based delivery plans, defining clear milestones, schedules and dependencies aligned to the Change Delivery Framework, risk expectations and architectural standards.
• Delivery coordination: Coordinate delivery across business, technology, operations and suppliers, establishing shared expectations and resolving cross‐team issues and conflicts to maintain predictable execution.
• Risk, issue and dependency management: Manage portfolio‐level risks, issues and dependencies, maintaining forward visibility, ensuring mitigation ownership and escalating early to protect delivery confidence.
• Release, change and implementation: Lead release, cutover and planning, service transition ensuring technical, operational and business teams are fully prepared, with controls, testing, fallback and hyper care clearly established.
• Reporting and oversight: Provide timely, transparent and accurate delivery performance reporting, giving clear insight into progress, risks, dependencies and delivery confidence to governance forums.
• Financial management: Manage delivery budgets, forecasts and cost controls, ensuring financial accuracy, cost transparency and alignment of internal and supplier capacity to priorities.
• Supplier management: Orchestrate supplier delivery performance, ensuring consistent standards, accountability, integration into ways of working and effective issue resolution.
• Benefit realisation: Drive successful realisation of benefits and outcomes, ensuring delivery remains aligned to intended value, escalating and resolving risks to benefit realisation and driving course‐correction as needed.
• Governance and control: Ensure governance and compliance alignment, preparing high‐quality evidence and maintaining adherence to delivery standards, architecture, controls and organisational guardrails.
• Collaboration and stakeholder management: Build strong relationships across senior stakeholders, communicating clearly, resolving conflicts constructively and influencing decisions that protect stable, value‐led delivery.
• Team contribution: Proactively support and drive successful delivery of all team objectives in line with strategic priorities, including contributing to project delivery activity where required and continuous improvement of Change processes and frameworks.

• Deep knowledge of Finance, Actuarial, HR, Legal & Risk within Financial Services Portfolio Management in a complex, high dependency, regulated environment.
• Commercially astute and up to date with strategic industry issues, IT and Data Architecture and Design, Change Management and Delivery and extensive portfolio and project management experience, IT Application and Infrastructure management and Knowledge of cloud platforms and technologies.
• Management of Transformation / Change Portfolios up to £30m annual investment.
• Working collaboratively across multiparty teams and stakeholders to deliver high quality outputs.
• Working in highly regulated industry, ideally within (re)Insurance.
• Experienced in forming constructive partnerships and mutually beneficial solutions with third parties.
• Demonstrated ability to plan, execute and lead large scale transformation programmes.
• Experience of implementing sustained process and culture change in a business environment.
• Strong coaching and mentoring style with a proven ability to grow teams and develop people.
• A creative thinker, able to deal with complex problems and develop innovative solutions.
• Adherence to agreed governance processes and procedures.
• Track record of achieving high professional standards.
• Experience leading teams in an agile setting with a track record in adopting new ways of working.
• Demonstratable track record of successful delivery of transformation programmes.

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

By choosing Lloyd’s, you’ll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.

Should you require any additional support with your application, or any adjustments, please click the following link; Please note, clicking on this link does not register your application for the vacancy.

Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect. We will invest in attracting the best talent to Lloyd’s, making sure recruitment is targeted at bringing in the skills we need to evolve. We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.