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- Tasks: Lead claims oversight and elevate claims management standards in a dynamic insurance environment.
- Company: Join Lloyd's, the world's leading insurance marketplace with a focus on innovation and collaboration.
- Benefits: Enjoy flexible working, generous pension, healthcare, and professional development opportunities.
- Why this job: Make a real impact in the insurance industry while fostering a culture of inclusivity and growth.
- Qualifications: Experience in claims management and strong analytical skills are essential.
- Other info: Be part of a diverse team dedicated to building a braver future.
The predicted salary is between 36000 - 60000 £ per year.
Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.
Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.
As a Senior claims professional you will join this established team to support existing Managing Agents and New Entrants to elevate Claims' status in the Lloyd’s market by ensuring alignment with Lloyd’s Claims Principles and driving claims' contribution to overall performance.
As part of the Lloyd’s claims team, you will play a key part to ensure that managing agents provide a claims service that meets Lloyd’s expectations, supports syndicate performance and supports a culture of continuous claims improvement. This includes:
- Making considered and risk-based decisions, ensuring that the right outcomes are achieved through effective oversight and collaboration with the wider Lloyd’s team.
- Monitor MAs' adherence to the Lloyd’s Claims Principles, promoting a ‘best in class’ approach to Claims management, identifying and addressing potential claims performance risks, proactively intervening and escalating issues.
- Develop and maintain effective working relationships with senior management at managing agents, the Corporation, and other key stakeholders.
- Communicate the results of qualitative assessments, fostering open and constructive dialogue.
- Utilize claims management information and data to elevate overall performance.
- Collaborate and provide quality assurance for claims-related reviews and thematic work.
To deliver this role effectively you will need to be an excellent collaborator, able to balance strategic thinking with the ability to analyse and evaluate complex data sets to identify critical risk areas. Using both to influence, negotiate and navigate challenging conversations to foster positive outcomes through claims, legal, regulatory, government and policyholders issues.
You are likely to have worked within a claims, conduct or delegated authority function, at an operational or technical level and combine this with knowledge of relevant legal principles relating to claims in both UK and International markets.
If you share our values – we are brave; we are stronger together; we do the right thing – and our passion to elevate the status of Claims in the Lloyd’s market then come join the team!
Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.
We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.
By choosing Lloyd's, you will be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.
Should you require any additional support with your application, or any adjustments, please click the following link; Please note, clicking on this link does not register your application for the vacancy.
Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect. We will invest in attracting the best talent to Lloyd’s, making sure recruitment is targeted at bringing in the skills we need to evolve. We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.
Claims Oversight Manager employer: Lloyd’s Brussels
Contact Detail:
Lloyd’s Brussels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Oversight Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Lloyd's. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Lloyd’s values and how they align with your own. Be ready to share examples of how you've demonstrated bravery and collaboration in your past roles.
✨Tip Number 3
Showcase your analytical skills! Be prepared to discuss how you've used data to drive decisions in claims management. This will highlight your fit for the Claims Oversight Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Lloyd’s.
We think you need these skills to ace Claims Oversight Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your values align with ours at Lloyd's. Share why you're excited about elevating Claims in the market.
Tailor Your CV: Make sure your CV is tailored to the Claims Oversight Manager role. Highlight your relevant experience and skills that match the job description. We love seeing how your background fits into our vision!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lloyd’s Brussels
✨Know Your Claims Principles
Familiarise yourself with Lloyd's Claims Principles before the interview. Understanding these principles will help you demonstrate how your experience aligns with their expectations and how you can contribute to elevating claims' status in the market.
✨Showcase Your Collaboration Skills
Prepare examples that highlight your ability to collaborate effectively with senior management and stakeholders. Discuss specific instances where you've successfully navigated challenging conversations or influenced outcomes through teamwork.
✨Data-Driven Decision Making
Be ready to discuss how you've used data to identify risks and improve claims performance in your previous roles. Bring examples of how you've analysed complex data sets to make informed decisions that led to positive results.
✨Emphasise Continuous Improvement
Lloyd's values a culture of continuous improvement, so be prepared to talk about how you've contributed to this in past positions. Share your thoughts on best practices in claims management and how you can help foster a similar environment at Lloyd's.