At a Glance
- Tasks: Coordinate the hire journey, ensuring customers receive outstanding service and timely equipment delivery.
- Company: Join Speedy, the UK's leading hire provider with a supportive team culture.
- Benefits: Enjoy 26 days holiday, life assurance, discounts, and excellent training opportunities.
- Other info: Flexible working arrangements available to support your work-life balance.
- Why this job: Make a real impact in a dynamic role while developing your career in a friendly environment.
- Qualifications: Strong organisational skills, confident communication, and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Tamworth
Working Hours: Monday to Friday, 07:30 – 17:00 (40 hours per week)
At Speedy, we are proud to be the UK’s leading hire provider, offering the widest range of tools, specialist hire equipment, plant and support services. For the Power division, this means playing a key role in supporting vital projects and ensuring our customers have access to the power solutions they need, when they need them.
We are looking for a friendly, organised and customer-focused Hire Controller to join our Tamworth Power team. Based in the depot, you will be at the heart of our operation, working on the front line of sales and customer service. Building strong relationships will be central to your success, as you coordinate the full hire journey – from taking the initial enquiry, right through to delivery and collection – ensuring every customer receives an outstanding experience.
Your day-to-day role will be primarily desk-based, working closely with colleagues across the depot. You will regularly liaise with stock teams, drivers and engineers to make sure equipment is available, prepared, and delivered on time, helping us keep things running smoothly and efficiently for our customers. This is a great opportunity to join a supportive and welcoming team within the Power division, where your contribution will truly make a difference.
What we’re looking for:
- Strong organisational skills with great attention to detail
- Confident communication skills, both written and verbal
- A flexible and adaptable approach to work
- A genuine commitment to learning and development
- A full UK driving licence
- Previous experience in the hire industry or in a similar sales or operational role
- The ability to support your business unit in delivering our ESG Strategy – Decade to Deliver
What we offer:
- 26 days holiday plus bank holidays
- Life assurance
- Pension scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Excellent training, development and career progression opportunities
- Voluntary Health Cash Plan
- My Staff Shop – access to discounts and offers with a wide range of retailers
- Green Commute Initiative – cycle to work scheme
- PAM Employee Assistance Programme (EAP) – free, confidential support and counselling for wellbeing, legal and financial matters
Speedy also operates an industry-leading Work Life Balance initiative, demonstrating our commitment to colleague wellbeing and more balanced working patterns. This is a key part of our ambition to put our People First.
We welcome conversations around flexible working arrangements, including flexible start and finish times, shorter working days, term-time hours and job share opportunities, where possible. We also offer a Career Line of Sight, giving you a clear understanding of progression routes and development opportunities across the Speedy Group, so you can plan and grow your career with confidence.
Please note that Speedy reserves the right to close this vacancy earlier than the advertised date should we receive a high volume of applications, so we encourage you to apply as soon as possible. Some roles within The Speedy Group UK & Ireland may require a DBS, credit or security clearance check.
Speedy is an equal opportunities employer, committed to embracing diversity and creating an inclusive environment where everyone can thrive and do their best work. All applicants will be considered for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability. All roles require proof of right to work in the UK prior to starting employment.
Power Hire Controller – Frontline Sales & Service in Tamworth employer: Lloyds British Group Ltd
At Speedy, we pride ourselves on being the UK's leading hire provider, offering a supportive and inclusive work environment in our Tamworth Power division. As a Hire Controller, you'll enjoy excellent training and career progression opportunities, alongside a comprehensive benefits package that includes generous holiday allowance, life assurance, and a commitment to work-life balance. Join us to make a meaningful impact while building strong relationships with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Power Hire Controller – Frontline Sales & Service in Tamworth
✨Tip Number 1
Get to know the company! Research Speedy and its Power division. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Role-play with a friend or use online resources to boost your confidence and ensure you shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Speedy family. Don’t wait too long, though – we might close the vacancy early if we get loads of applications!
We think you need these skills to ace Power Hire Controller – Frontline Sales & Service in Tamworth
Some tips for your application 🫡
Show Your Organisational Skills:As a Hire Controller, being organised is key! Make sure your application highlights your ability to manage multiple tasks and pay attention to detail. We want to see how you can keep everything running smoothly.
Communicate Clearly:Since you'll be liaising with customers and colleagues, it's important to showcase your communication skills. Use clear and concise language in your application to demonstrate that you can convey information effectively, both in writing and verbally.
Tailor Your Experience:If you've got experience in the hire industry or a similar role, make it shine! Tailor your application to reflect how your past experiences align with the responsibilities of the Hire Controller position. We love seeing relevant examples!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get all the latest updates about your application. Don’t miss out on this opportunity – apply today!
How to prepare for a job interview at Lloyds British Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Hire Controller in the Power Division. Familiarise yourself with the types of equipment and services offered by Speedy. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you've managed multiple tasks in previous jobs. Think of specific examples where your attention to detail made a difference, especially in customer service or sales settings.
✨Communicate Clearly
As a Hire Controller, you'll need to liaise with various teams. Practice articulating your thoughts clearly and concisely. During the interview, demonstrate your communication skills by asking insightful questions about the team dynamics and how you can contribute to a smooth operation.
✨Emphasise Your Customer Focus
Speedy values outstanding customer experiences, so be ready to share examples of how you've gone above and beyond for customers in the past. Highlight your commitment to building strong relationships and how you can ensure every customer feels valued and supported throughout their hire journey.
