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- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Join Speedy, a leader in the hire industry with a focus on teamwork and customer service.
- Benefits: Enjoy life assurance, pension scheme, and 95% discounts across the Speedy brand.
- Other info: Flexible working arrangements and clear career progression opportunities await you.
- Why this job: Be part of a dynamic team that values your growth and work-life balance.
- Qualifications: Strong organisational and communication skills; driving license preferred.
The predicted salary is between 30000 - 40000 £ per year.
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
Responsibilities
- On a day-to-day basis, you will be desk-based, working directly with other departments and liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment.
Requirements
- Strong organisational skills
- Strong communication skills both verbally & written
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
Background checks may be required for DBS, Credit or Security Clearance.
Benefits
- Life assurance
- Pension Scheme
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Work Life Balance
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing and identifying more balanced work patterns for our colleagues. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Career Development
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Equal Opportunity
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Desk Controller in Southampton employer: Lloyds British Group Ltd
Contact Detail:
Lloyds British Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller in Southampton
✨Tip Number 1
Network like a pro! Get chatting with people in the hire industry, whether it's at events or online. Building relationships can open doors to opportunities that aren't even advertised.
✨Tip Number 2
Practice your communication skills! Since the Hire Desk Controller role is all about liaising with different teams, make sure you can express yourself clearly and confidently. Role-play scenarios with friends or family to get comfortable.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects. This will demonstrate that you're ready to handle the fast-paced environment of the hire industry.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of standing out. Plus, it shows you're keen on joining our team at Speedy!
We think you need these skills to ace Hire Desk Controller in Southampton
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Hire Desk Controller, being organised is key! Make sure your application highlights any experience you have in managing multiple tasks or projects. We want to see how you keep everything running smoothly!
Communicate Clearly: Strong communication skills are a must for this role. When writing your application, use clear and concise language. We love seeing candidates who can express their thoughts effectively, both in writing and verbally!
Tailor Your Experience: If you've worked in the hire industry or a similar sales role, make sure to mention it! We’re looking for relevant experience that shows you understand the ins and outs of customer service and operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Lloyds British Group Ltd
✨Know the Hire Process Inside Out
Make sure you understand the entire hire process from order to delivery. Familiarise yourself with how different departments interact and how you can facilitate smooth communication between them. This will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Organisational Skills
As a Hire Desk Controller, strong organisational skills are crucial. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to juggle responsibilities and keep everything on track.
✨Communicate Clearly and Confidently
Practice your verbal and written communication skills before the interview. You might be asked to explain complex processes or handle customer queries, so being articulate and confident will set you apart. Consider role-playing common scenarios with a friend.
✨Emphasise Your Commitment to Learning
The job requires a commitment to learn and develop, so be prepared to discuss how you’ve pursued personal or professional growth in the past. Share any relevant training or courses you've taken, and express your enthusiasm for ongoing development within the company.