Service Centre Manager

Service Centre Manager

Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a dynamic team and manage our busy depot in West London.
  • Company: Speedy, the UK's leading hire provider with a focus on customer service.
  • Benefits: Flexible hours, life assurance, pension scheme, and 95% discounts across Speedy brand.
  • Other info: Opportunities for training, development, and career progression in a supportive environment.
  • Why this job: Join us to drive business success while prioritising work-life balance.
  • Qualifications: Experience in team management and understanding of health and safety practices.

The predicted salary is between 35000 - 45000 £ per year.

Flexible hours available, including job shares/amended hours. Offering a work/life balance is of great importance to Speedy!

West London - Monday to Friday - 07:30 - 17:00

Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job! We are looking for an experienced and knowledgeable Service Centre Manager preferably with a background in hire or engineering to manage our busy depot in West London.

As a Depot Manager you will ensure that the customer is at the heart of everything we do. You will proactively manage the team, have the independence of running your own depot, drive the business forward and continue to deliver the first-class customer service that makes Speedy the best in our sector!

What you’ll need:

  • Experience in managing a team
  • Excellent communication and organisational skills
  • Ability to prioritise workload and work under pressure to strict deadlines
  • Demonstrate understanding and experience of managing Health and Safety practices at work
  • Ability to understand and work with profit and loss accounts and budgets
  • Capability to take ownership and responsibility
  • Ability to adapt to individual and operational change in a diverse and fast-paced organisation
  • PC literate
  • General knowledge of the construction industry and trades including products
  • Previous experience of the hire process would be an advantage
  • Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver
  • Driving licence

What we offer:

  • Life assurance
  • Pension Scheme
  • 95% discount across the Speedy brand
  • Opportunities for training, development and career progression
  • My Staff Shop: discounts and offers for shopping etc. across many suppliers
  • Green Commute Initiative: Work scheme for cycling
  • PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management

Speedy operates an industry-leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.

Service Centre Manager employer: Lloyds British Group Ltd

Speedy is an exceptional employer that prioritises work-life balance and employee wellbeing, offering flexible hours and a supportive work culture in West London. With a strong commitment to career development, employees benefit from extensive training opportunities and a clear progression pathway, alongside unique perks such as a generous discount scheme and an Employee Assistance Program. Join us at Speedy, where you can thrive in a dynamic environment while delivering top-notch customer service.

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Contact Details:

Lloyds British Group Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Centre Manager

Tip Number 1: Get Involved in Consulting Case Competitions

Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Service Centre Manager at Lloyds British Group Ltd!

Tip Number 2: Leverage Alumni Networks

Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Lloyds British Group Ltd or be willing to refer you for that Service Centre Manager position!

Tip Number 3: Attend Industry Events and Conferences

Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Lloyds British Group Ltd who’s on the lookout for their next Service Centre Manager star!

Tip Number 4: Polish Your Consulting Skills Online

Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Service Centre Manager role at Lloyds British Group Ltd!

We think you need these skills to ace Service Centre Manager

Team Management
Excellent Communication Skills
Organisational Skills
Ability to Prioritise Workload
Ability to Work Under Pressure
Health and Safety Management
Financial Acumen

Some tips for your application 🫡

Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!

Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Lloyds British Group Ltd. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!

Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.

Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!

How to prepare for a job interview at Lloyds British Group Ltd

Master the Case Study Game

In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!

Know Your Numbers

Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!

Show Your Leadership Flair

As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.

Be a Cultural Fit

We’re not just looking for brains; we want to see if you vibe with our company culture at Lloyds British Group Ltd. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!