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- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: Life assurance, pension scheme, 95% discount, and flexible working options.
- Why this job: Join a dynamic team and build relationships while making a real impact in customer service.
- Qualifications: Strong organisational and communication skills; driving license preferred.
- Other info: Opportunities for training, career progression, and a commitment to work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver
What we offer:
- Life assurance
- Pension Scheme
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
- Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues
- Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities
- Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Controller in Portsmouth employer: Lloyds British Group Ltd
Contact Detail:
Lloyds British Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Portsmouth
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about how your organisational skills can shine in the role of Hire Controller and be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Speedy and ready to take the next step in your career.
We think you need these skills to ace Hire Controller in Portsmouth
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Hire Controller, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills. Use examples from your past experiences to show how you’ve successfully managed similar responsibilities.
Communicate Clearly: Strong communication is key in this role. When writing your application, be clear and concise. Use straightforward language and make sure to express your enthusiasm for the position and how you can contribute to the team.
Tailor Your Experience: If you've worked in the hire industry or a similar role, don’t just list your duties. Instead, tailor your application to showcase how your experience aligns with the job description. This will help us see why you're a great fit for the Hire Controller position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered promptly. Don’t wait too long, as we might close the vacancy early if we get a lot of applications!
How to prepare for a job interview at Lloyds British Group Ltd
✨Know Your Hire Industry
Before the interview, brush up on your knowledge of the hire industry. Understand the key players, trends, and challenges. This will not only show your enthusiasm but also help you engage in meaningful conversations about how you can contribute to the team.
✨Showcase Your Organisational Skills
As a Hire Controller, strong organisational skills are crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise tasks and ensure customer satisfaction.
✨Communicate Clearly and Confidently
Since the role involves liaising with various teams, practice your communication skills. During the interview, articulate your thoughts clearly and confidently. Use specific examples to demonstrate your ability to communicate effectively with both customers and colleagues.
✨Demonstrate Your Commitment to Learning
Speedy values personal development, so express your eagerness to learn and grow within the company. Share any relevant training or courses you've completed, and discuss how you plan to continue developing your skills in the hire industry.
