At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Join Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: Enjoy life assurance, pension scheme, and 95% discounts across the Speedy brand.
- Other info: Flexible working arrangements and clear career progression opportunities await you.
- Why this job: Build relationships and make a real impact in a dynamic, customer-focused environment.
- Qualifications: Strong organisational and communication skills; driving licence preferred.
The predicted salary is between 30000 - 40000 € per year.
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job! Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Commitment to learn and develop
- Driving licence
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
What we offer:
- Life assurance
- Pension Scheme
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Controller in Peterlee employer: Lloyds British Group Ltd
Speedy is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With a strong commitment to work-life balance, flexible working arrangements, and a clear pathway for career progression, employees can thrive in their roles while enjoying generous benefits such as life assurance, a pension scheme, and discounts across the Speedy brand. Join us in a dynamic environment where your contributions directly impact customer satisfaction and operational success.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Peterlee
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about how your organisational skills can shine through in real-life scenarios, especially in a hire controller role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Speedy and ready to take the next step in your career.
We think you need these skills to ace Hire Controller in Peterlee
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your strong organisational and communication skills in your application. We want to see how you can coordinate the hire process and keep everything running smoothly!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect your experience in the hire industry or similar roles. We love seeing how your background fits with what we do at Speedy.
Be Prompt:Remember, we might close the vacancy earlier if we get loads of applications. So, don’t wait around! Get your application in as soon as you can to ensure you’re considered.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and for you to stay updated on your progress. Plus, it’s super easy!
How to prepare for a job interview at Lloyds British Group Ltd
✨Know Your Hire Industry
Familiarise yourself with the hire industry, especially Speedy's offerings. Understand the tools and equipment they provide, as well as their customer service approach. This knowledge will help you demonstrate your passion for the role and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Hire Controller, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, whether it's resolving customer issues or coordinating with teams. Practising clear and concise responses will also help you shine during the interview.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively. You might want to share specific strategies or tools you use to stay organised, especially in a fast-paced environment like a hire depot. This will show that you can handle the demands of the role.
✨Emphasise Your Commitment to Learning
Speedy values personal development, so express your eagerness to learn and grow within the company. Share any relevant training or courses you've completed, and be open about your career aspirations. This will highlight your dedication to contributing to the team and the company's ESG strategy.
