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- Tasks: Coordinate the hire process, ensuring customer satisfaction and smooth operations.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: 95% discount across Speedy brand, life assurance, pension scheme, and flexible working options.
- Why this job: Join a dynamic team and build relationships while making a real impact in customer service.
- Qualifications: Strong organisational and communication skills; driving license preferred.
- Other info: Opportunities for training, career progression, and a commitment to work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver
What we offer:
- Life assurance
- Pension Scheme
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
- Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First
- Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities
- Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Controller in Liverpool employer: Lloyds British Group Ltd
Contact Detail:
Lloyds British Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Liverpool
✨Tip Number 1
Network like a pro! Get chatting with folks in the hire industry, whether it's at events or online. Building relationships can open doors and give you insider info on job opportunities.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your organisational and communication skills. Share examples of how you've successfully managed customer needs in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Speedy, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace Hire Controller in Liverpool
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Hire Controller, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills. Use examples from your past experiences to show how you’ve successfully managed similar responsibilities.
Communicate Clearly: Strong communication is key in this role. When writing your application, be clear and concise. Use straightforward language and make sure to express your enthusiasm for the position and how you can contribute to the team.
Tailor Your Experience: If you've worked in the hire industry or a similar role, don’t just list your duties. Instead, tailor your experience to match what Speedy is looking for. Highlight specific achievements that demonstrate your ability to meet customer needs and work with different teams.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered promptly. Don’t wait too long; we might close the vacancy early if we get a lot of applications!
How to prepare for a job interview at Lloyds British Group Ltd
✨Know Your Hire Industry
Familiarise yourself with the hire industry, especially Speedy's offerings. Understand the tools and equipment they provide, as well as their customer service approach. This knowledge will help you demonstrate your passion for the role and show that you're ready to hit the ground running.
✨Showcase Your Organisational Skills
As a Hire Controller, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed competing priorities or streamlined processes. This will highlight your organisational skills and ability to keep everything running smoothly.
✨Communicate Effectively
Practice your verbal and written communication skills before the interview. Be ready to discuss how you would liaise with different departments, such as stock teams and drivers, to ensure customer satisfaction. Clear communication is key in this role, so make sure you convey your ideas confidently.
✨Emphasise Relationship Building
Since relationship building is crucial for success, think of examples where you've built strong connections with customers or colleagues. Be prepared to discuss how you would approach customer interactions and ensure their needs are met, showcasing your commitment to excellent service.
