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- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy is the UK's leading hire provider with a vast range of tools and equipment.
- Benefits: Enjoy life assurance, pension schemes, discounts, and flexible working options.
- Why this job: Join a supportive team focused on career growth and work-life balance.
- Qualifications: Strong organisational and communication skills; driving license preferred; hire industry experience is a plus.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Job Title – Hire Controller
Location – Erith
Working Hours – Mon – Fri, 07:00 – 17:00 – 42 hours
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
What we offer:
- Life assurance
- Pension Scheme
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
Link below to our policies in line with our ESG Governance.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
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Hire Controller employer: Lloyds British Group Ltd
Contact Detail:
Lloyds British Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the hire industry and Speedy's specific offerings. Understanding the tools and equipment they provide will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Build your communication skills by practising how to clearly articulate your thoughts. Since the Hire Controller role involves liaising with various departments, being able to convey information effectively will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Speedy, if possible. They can provide insights into the company culture and expectations for the Hire Controller role, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your organisational skills and how you've used them in past roles. The ability to manage multiple tasks efficiently is crucial for a Hire Controller, so have examples ready to showcase your experience.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hire Controller position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales or operational roles within the hire industry. Emphasise your organisational and communication skills, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully built relationships in previous roles and how you can contribute to Speedy's customer service excellence.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Hire Controller.
How to prepare for a job interview at Lloyds British Group Ltd
✨Showcase Your Organisational Skills
As a Hire Controller, you'll need to demonstrate strong organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, ensuring everything ran smoothly.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. Consider preparing a few scenarios where you effectively resolved customer issues through communication.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the hire industry and Speedy's offerings. Be ready to discuss how your previous experience aligns with the role and how you can contribute to the company's success.
✨Emphasise Your Commitment to Learning
Speedy values personal development. Be prepared to discuss your willingness to learn and grow within the company. Share any relevant training or courses you've undertaken that relate to the hire industry or customer service.
