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- Tasks: Be the heart of operations, coordinating hire processes and delivering outstanding customer service.
- Company: Speedy, the UK's leading hire provider with a focus on teamwork and customer satisfaction.
- Benefits: 26 days holiday, life assurance, pension scheme, and 95% discount across Speedy brand.
- Why this job: Join a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Strong organisational skills, confident communication, and a full UK driving licence required.
- Other info: Clear career progression opportunities and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Speedy are the UK’s leading hire provider, offering the widest range of tools, specialist hire equipment, plant and support services – everything for every job. We’re currently looking for a friendly and customer-focused Hire Desk Controller to join our team, based at our Haydock depot. This is a full-time role, working 37.5 hours per week, Monday to Friday.
Responsibilities
- Be the heart of our operations and a key point of contact for customers, delivering outstanding service by building strong relationships and coordinating the entire hire process from enquiry through to delivery and collection.
- Work closely with colleagues across the depot (stock, transport, engineering) to ensure equipment is available, orders are fulfilled efficiently, and queries are resolved quickly and professionally.
Requirements / Qualifications
- Strong organisational skills and attention to detail
- Confident communication skills, both written and verbal
- A flexible and adaptable approach to work
- A genuine desire to learn and develop
- A full UK driving licence
- Previous experience in the hire industry, or in a similar sales or operational role
- The ability to support your team in delivering our ESG Strategy – Decade to Deliver
What we offer
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Training, development and clear career progression opportunities
- Voluntary Health Cash Plan
- My Staff Shop – discounts and offers across many well-known retailers
- Green Commute Initiative – Cycle to Work scheme
- PAM – Employee Assistance Programme (EAP): free and confidential support for wellbeing, legal, financial, and personal matters
- Career Line of Sight, giving you a clear view of progression and development opportunities across the Speedy Group
Please note, we reserve the right to close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible. Some roles within the Speedy Group UK&I may require a DBS, credit, or security clearance check. Speedy is an equal opportunities employer, committed to embracing diversity and creating an inclusive environment where everyone can do their best work. All applicants will be considered without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability. Proof of right to work in the UK will be required before employment begins.
Hire Desk Controller in Haydock employer: Lloyds British Group Ltd
Contact Detail:
Lloyds British Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller in Haydock
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, services, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Hire Desk Controller position.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your organisational skills and adaptability – these are key for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Speedy team. Good luck!
We think you need these skills to ace Hire Desk Controller in Haydock
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with what we’re looking for in a Hire Desk Controller. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lloyds British Group Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Speedy and its operations. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Hire Desk Controller, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed multiple tasks or resolved customer queries efficiently. This will demonstrate your ability to handle the demands of the role.
✨Practice Your Communication Skills
Since you'll be the main point of contact for customers, practice clear and confident communication. Consider doing mock interviews with a friend or family member, focusing on how you articulate your thoughts and respond to questions.
✨Emphasise Your Team Spirit
Speedy values teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share specific instances where you supported your team to achieve a common goal, highlighting your adaptability and willingness to learn.
