Hire and Sales Coordinator in Haydock

Hours: 37.5 hours per week | Monday to Friday, 08:30 – 17:00

At Speedy, we’re proud to be the UK’s leading hire provider, offering the widest range of tools, specialist hire equipment, plant and support services – truly everything for every job. Even more importantly, we’re proud of our people and the positive, supportive culture we continue to build. We’re looking for a friendly, organised and customer-focused Hire and Sales Coordinator to join our Haydock depot. This role sits right at the heart of the business and is perfect for someone who enjoys building relationships, working in a fast‑paced environment and making a real difference to the customer experience.

Location: Haydock

You’ll be the first point of contact for our customers, helping them with enquiries, processing hire orders and ensuring everything runs smoothly from the initial call right through to delivery and collection. You’ll work closely with the transport, yard, stock and engineering teams to ensure equipment is available, compliant and ready when needed. Every day will be different, but your focus will always be on providing a great service, keeping things organised and supporting the commercial success of the depot.

What you’ll be doing:

• Managing incoming customer enquiries in a friendly and professional manner
• Processing hire orders accurately and efficiently
• Coordinating deliveries and collections with the transport team
• Liaising with yard and engineering teams to ensure equipment is ready for hire
• Keeping systems updated with hire contracts, pricing, extensions and off‑hires
• Building strong relationships with customers and understanding their needs
• Identifying opportunities to upsell or add value where appropriate
• Handling queries and issues calmly and professionally
• Supporting the depot in achieving excellent customer service and commercial performance

What we’re looking for:

• Strong organisational skills and attention to detail
• Confident communication skills, both written and verbal
• A positive and flexible approach in a busy environment
• A willingness to learn and develop
• A full UK driving licence
• Previous experience in hire, sales, customer service or a similar operational role
• The ability to support your business unit in delivering our ESG Strategy – Decade to Deliver

What we’ll give you:

We’ll support you every step of the way with full on‑the‑job training and access to our dedicated product and systems training teams. We’re passionate about helping our colleagues grow and develop, offering tailored development plans and real opportunities to progress your career within the Speedy Group.

What we offer:

• 26 days annual leave plus bank holidays
• Life assurance
• Pension scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Training, development and genuine career progression opportunities
• Voluntary Health Cash Plan
• My Staff Shop – retail discounts and exclusive offers
• Green Commute Initiative – Cycle to Work scheme
• PAM Employee Assistance Programme (EAP) – free, confidential support for wellbeing, counselling, legal and financial advice
• Career Line of Sight – clarity on development and progression routes across the Speedy Group

Please note, Speedy reserves the right to close this vacancy early if a high volume of applications is received, so we encourage you to apply as soon as possible. Some roles within The Speedy Group UK & Ireland may be subject to DBS, credit or security clearance checks. Speedy is an equal opportunities employer and is committed to creating an inclusive environment where everyone feels valued and supported. We welcome applications from all backgrounds and will consider every candidate fairly. Proof of right to work in the UK will be required before employment begins.