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For Companies At a Glance
- Tasks: Manage the hire process and ensure top-notch customer satisfaction.
- Company: Leading hire service provider in Croydon with a supportive culture.
- Benefits: Personal development opportunities and a hybrid work environment.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong organisational skills and a full UK driving licence required.
- Other info: Previous hire industry experience preferred for this exciting role.
The predicted salary is between 28800 - 43200 £ per year.
A leading hire service provider in Croydon is seeking a Hire Desk Controller to join their team. The role involves managing the entire hire process, ensuring customer satisfaction through effective communication and organizational skills.
You will coordinate logistics, resolve issues, and maximize equipment utilization. Strong organizational abilities and a full UK driving licence are essential, with previous hire industry experience preferred. This role promotes personal development and offers a supportive work environment.
Hire Desk Controller — Hybrid & Customer‑Centric Ops Lead in Croydon employer: Lloyds British Group Ltd
Contact Detail:
Lloyds British Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller — Hybrid & Customer‑Centric Ops Lead in Croydon
✨Tip Number 1
Network like a pro! Reach out to people in the hire industry, attend local events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and logistics management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've successfully managed projects or resolved issues in the past. This will demonstrate your ability to handle the hire process effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hire Desk Controller — Hybrid & Customer‑Centric Ops Lead in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the hire industry and showcases your organisational skills. We want to see how you’ve managed processes and ensured customer satisfaction in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hire Desk Controller role. Share specific examples of how you've resolved issues and maximised equipment utilisation in past jobs.
Show Off Your Communication Skills: Since this role is all about effective communication, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any relevant customer service experience you have.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!
How to prepare for a job interview at Lloyds British Group Ltd
✨Know the Hire Process Inside Out
Make sure you understand the entire hire process, from customer interaction to logistics management. Familiarise yourself with common challenges in the hire industry and think about how you would address them. This will show your potential employer that you're proactive and knowledgeable.
✨Showcase Your Communication Skills
Since this role is all about customer satisfaction, be prepared to demonstrate your communication skills. Think of examples where you've effectively resolved issues or improved customer experiences. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Highlight Your Organisational Abilities
Organisational skills are key for a Hire Desk Controller. Bring up specific instances where you've successfully managed multiple tasks or coordinated logistics. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Prepare Questions About Personal Development
This role promotes personal development, so come prepared with questions about growth opportunities within the company. Asking about training programmes or career progression shows that you're serious about your future and eager to contribute to the team.
