At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: Life assurance, pension scheme, 95% discount, and flexible working arrangements.
- Other info: Embrace a culture of diversity and enjoy excellent career progression opportunities.
- Why this job: Join a dynamic team and build relationships while making a real impact in customer service.
- Qualifications: Strong organisational and communication skills; driving licence preferred.
The predicted salary is between 30000 - 40000 £ per year.
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
What we’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Commitment to learn and develop
- Driving licence
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver
What we offer:
- Life assurance
- Pension Scheme
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Controller in Bristol employer: Lloyds British Group Ltd
Speedy is an exceptional employer, offering a dynamic work environment in Bristol where the Hire Controller plays a crucial role in delivering outstanding customer service. With a strong focus on employee wellbeing, flexible working arrangements, and comprehensive training and development opportunities, Speedy prioritises its people and fosters a culture of inclusivity and growth. Enjoy unique benefits such as a generous discount across the Speedy brand, a robust pension scheme, and access to an Employee Assistance Program, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Bristol
✨Tip Number 1
Get to know the company inside out! Research Speedy and understand their values, services, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your communication skills! As a Hire Controller, you'll need to liaise with various teams. Role-play common scenarios with a friend to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Speedy and ready to dive into the hire industry.
We think you need these skills to ace Hire Controller in Bristol
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Hire Controller, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills. Use examples from past experiences where you successfully managed several responsibilities at once.
Communicate Clearly:Strong communication is key in this role. When writing your application, be clear and concise. Show us that you can convey information effectively, both in writing and verbally, as this will be crucial in liaising with customers and team members.
Tailor Your Experience:If you've worked in the hire industry or a similar sales role, make it known! Tailor your application to reflect how your previous experiences align with the responsibilities of a Hire Controller. We want to see how you can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join the Speedy team!
How to prepare for a job interview at Lloyds British Group Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Speedy and its services. Understand their range of tools and equipment, and how they prioritise customer satisfaction. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Hire Controller, strong organisational skills are crucial. Prepare examples from your past experiences where you've successfully managed multiple tasks or coordinated with different teams. Be ready to discuss how you can apply these skills to ensure smooth operations at Speedy.
✨Emphasise Communication Abilities
Effective communication is key in this role. Think of specific instances where your verbal and written communication made a difference in a project or customer interaction. Highlight how you can build relationships with colleagues and customers alike, ensuring everyone is on the same page.
✨Demonstrate Your Commitment to Learning
Speedy values personal development, so be prepared to talk about your willingness to learn and grow within the company. Share any relevant training or courses you've completed, and express your eagerness to embrace new challenges and contribute to their ESG Strategy.
