Lead AI-Driven Conversational Banking Transformation

Lead AI-Driven Conversational Banking Transformation

Full-Time 70000 - 90000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the transformation of digital customer service through AI-driven conversational banking.
  • Company: Join Lloyds Banking Group, a leader in innovative banking solutions.
  • Benefits: Enjoy hybrid working, generous pension contributions, and performance bonuses.
  • Other info: Be part of a dynamic team with opportunities for professional growth.
  • Why this job: Shape the future of banking and enhance customer experiences for millions.
  • Qualifications: Proven experience in leading large-scale transformations and improving customer journeys.

The predicted salary is between 70000 - 90000 Β£ per year.

LLOYDS BANKING GROUP is seeking a Senior Manager – Conversational Banking Transformation to lead a pivotal change in digital customer service. This role will be instrumental in shaping Conversational Banking into an AI-enabled capability, serving millions of clients.

The ideal candidate will have extensive experience in leading large-scale transformations and enhancing customer journeys.

A hybrid working pattern is offered, along with a variety of benefits including generous pension contributions and performance-related bonuses.

Lead AI-Driven Conversational Banking Transformation employer: Lloyds Banking

Lloyds Banking Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of digital banking. With a strong commitment to employee development, you will have access to numerous growth opportunities while enjoying a hybrid working model and a comprehensive benefits package, including generous pension contributions and performance-related bonuses. Join us in shaping the future of Conversational Banking and make a meaningful impact on millions of clients.

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Contact Details:

Lloyds Banking Recruitment Team

We think you need these skills to ace Lead AI-Driven Conversational Banking Transformation

AI-Enabled Capability Development
Digital Customer Service Transformation
Large-Scale Transformation Leadership
Customer Journey Enhancement
Project Management
Stakeholder Engagement
Change Management