Lab Product Owner - Customer Affordability & Data, Consumer Data Lab

Location: Chester, Manchester, Bristol – Full‑time – Hybrid working (at least two days per week at one of our office sites).

What you’ll be doing:

• Shaping how data informs lending decisions to deliver better outcomes for millions of customers.
• Own and evolve a portfolio of data platform products that enable teams across Consumer Lending to access, leverage and derive value from trusted data at scale.
• Sit at the centre of a function that blends commercial expertise with advanced data and analytics to personalise lending, improve credit access and support smarter decision‑making.
• Work closely with senior stakeholders, engineers and data specialists to translate strategic priorities into tangible product outcomes.
• Ensure data is well‑governed, accessible and actively leveraged to optimise decisions, improve performance and unlock measurable business value.
• Operate with a strong platform product mindset: design scalable, reusable data capabilities that can be consumed across multiple teams and use cases.
• Lead the end‑to‑end lifecycle of these products—from discovery through to build, deployment and continuous improvement—helping embed a truly data‑driven culture across the business.

Essential Skills:

• 8+ years proven experience in Product Ownership or Product Management within data or platform‑led environments.
• Strong experience building and scaling data platform products with a focus on reusability, accessibility and cross‑team consumption.
• Demonstrated experience leveraging data to drive business value, including improving decisioning, optimisation or commercial outcomes.
• Strong understanding of data management principles (data quality, lineage, governance) balanced with a focus on usability and adoption.
• Experience defining product vision, prioritising complex backlogs and delivering outcomes in agile environments.
• Strong stakeholder leadership skills, including influencing senior stakeholders and translating strategy into high‑impact delivery.

Desirable Skills:

• Experience in Consumer Lending, affordability or credit risk environments.
• Experience in data value realisation, optimisation or data‑led product strategy.
• People leadership experience, including developing high‑performing product teams.
• Exposure to large‑scale data platforms and cloud environments (e.g. Google Cloud Platform).

We recognise that skills are developed in many ways; if you have relevant, transferable experience, we encourage you to apply.

Why join us:

We’re transforming at pace, investing billions in our people, data and tech to meet the needs of 28 million customers. We’re growing, and we’d love you to be part of the journey.

Benefits:

• Generous pension contribution of up to 15%.
• Annual performance‑related bonus.
• Share schemes, including free shares.
• Benefits you can tailor to your lifestyle, such as discounted shopping.
• 30 days’ holiday, plus bank holidays.
• Range of wellbeing initiatives and generous parental leave policies.

Inclusivity Statement:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities. We’re committed to creating an environment in which everyone can thrive, learn and develop. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.