At a Glance
- Tasks: Manage vehicle orders, ensuring accuracy and timely processing while providing top-notch customer service.
- Company: Award-winning car leasing company focused on sustainability and employee benefits.
- Benefits: Generous pension, performance bonuses, share schemes, and flexible lifestyle benefits.
- Other info: Inclusive workplace with a commitment to diversity and excellent career growth opportunities.
- Why this job: Join a team making a positive impact on the environment while developing your skills.
- Qualifications: Attention to detail, strong communication skills, and a team-oriented mindset.
The predicted salary is between 31380 - 31380 £ per year.
LOCATION(S): Watford
SALARY: £31,380
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained unless an exception is requested whereby we will adapt and support.
About this Opportunity
This role plays a crucial part in facilitating efficient contract management, ensuring timely vehicle procurement, and maintaining strong relationships with employers and dealerships.
Responsibilities:
- Ensuring all orders are captured within a 24 hour turn around whilst also preparing the contract ensuring all employer specific details and requests are included.
- Liaising with dealers to ensure all vehicles specifications are accurately and effectively ordered.
- Liaising with Pricing and Data team to ensure manufacturer pricing and discounts are all correct and managing monthly price increases.
- Provide exceptional customer service through first contact resolution, taking full accountability for the service you deliver, striving to exceed KPIs and SLAs. This will be done via phone and email.
- Is flexible to take on bespoke and ad hoc tasks allocated by Line Manager.
What you’ll need:
- High accuracy levels and attention to detail.
- Motivated by and understands the importance of achieving targets, individually and as part of a team.
- Excellent verbal and written communication skills.
- Polite and professional telephone manner.
- Manages self with strong organisational and time management skills.
And any experience of these would be really useful:
- Office 365.
- Previous purchasing experience.
- System experience- Ebbon Dacs & Salesforce.
About working for us:
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
Benefits:
- A generous pension contribution of up to 15%.
- An annual performance-related bonus.
- Share schemes including free shares.
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- 22 days’ holiday, with bank holidays on top.
- A range of wellbeing initiatives and generous parental leave policies.
Tusker Order Management Advisor - 12 Month Ftc in Waterford employer: LLOYDS BANKING GROUP
Lloyds Banking Group is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture that fosters collaboration and innovation. With the flexibility of remote working and opportunities for career advancement within the Economic Crime Prevention function, employees can thrive in a supportive environment while contributing to meaningful compliance efforts. The company's commitment to diversity and inclusion further enhances its appeal, making it a rewarding place to build a career.
