Strategic Internal Communications Partner for Commercial Banking

Salary: £40,000 - £44,250

Location: Bristol or Birmingham

Hours: Full-time (35 hours per week)

Working pattern: Our work style is hybrid, spending at least two days per week, or 40% of our time, at one of our office sites.

In this role you’d focus on creating brilliant employee communications that deepen understanding, build pride, and help us to embed the culture we need for our businesses to be future ready and thrive. You’ll help our people see not just what we’re doing, but why it matters. This is a brilliant opportunity for someone to join our Commercial Business Partnering team, supporting our Business & Commercial Banking and Corporate & Institutional Banking businesses.

You’ll be coming in at a genuinely unique moment in terms of leadership communications. We have two new CEOs bringing fresh leadership and ambition, and we’re preparing to activate two new growth strategies that sit right at the heart of the Group’s purpose to help Britain prosper. This role is perfect for someone who wants to drive meaningful change and help colleagues connect their day‑to‑day work directly to our purpose and strategy.

What you’ll be doing

• Act as a trusted adviser, providing clear communication counsel to senior partners across BCB and CIB.
• Develop and deliver compelling communications that help colleagues understand our strategy, purpose, and priorities – and feel connected to our leaders.
• Partner closely with People & Places and other teams across Commercial Banking to improve engagement, clarity, and connection.
• Support our thriving internal channels, including helping embed our new Viva Engage communities.
• Produce brilliant colleague events – both face‑to‑face and virtual – that bring our leaders, strategy and culture to life.
• Deliver integrated campaigns that support commercial priorities and help the business move “faster forward”.
• Stay on top of the latest thinking in communications and bring new ideas, approaches and creativity to the team.

There’ll be an opportunity to broaden your experience by working with other teams in Corporate Affairs, looking at how we help journalists and politicians understand how we help Britain prosper and how we use social media to enhance our Group reputation.

What we're looking for…

• Ability to sniff out a great story that shows how we’re growing with purpose, our strategy in action or how we are becoming a simpler place to work – to replay or elevate using the right channels, so more people hear it.
• Someone who’s collaborative and comfortable working with stakeholders of all levels.
• Experience delivering leadership communications through a range of channels, in particular Viva Engage, SharePoint and virtual broadcasts.
• Great attention to detail and highly organised.
• A great communicator with strong writing skills.
• Proficient in measurement and evaluation of communications activity, with the ability to build on the insight gathered.
• Experienced in using MS365 suite, Viva Engage, Teams Live and SharePoint.
• Curious and with a growth mindset – we're always looking to develop and improve.
• Awareness and interest of the broader media and external landscape and how it affects the business and people you support.

About working for us

If you think all banks are the same, you’d be wrong. We’re an innovative, fast‑changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose. Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under‑represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide‑ranging benefits package, which includes:

• A generous pension contribution of up to 15%.
• An annual performance‑related bonus.
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 28 days’ holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.

Ready to start growing with purpose? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.