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- Tasks: Manage relationships with SMEs, providing tailored banking solutions and support.
- Company: Join Lloyds Banking Group, a leader in transforming finance for good.
- Benefits: Generous pension, performance bonuses, 30 days holiday, and flexible working options.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional development.
- Why this job: Make a real impact on local businesses while growing your career in a supportive team.
- Qualifications: 2+ years in client relationship management and commercial banking experience required.
The predicted salary is between 61344 - 68160 £ per year.
End Date: Thursday 02 April 2026
Salary Range: £61,344 - £68,160
We support flexible working – click here for more information on flexible working options.
Flexible Working Options: Hybrid Working, Job Share
Location(s): Poole
Hours: Full-time, 35 hours per week
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
What you’ll be doing: As part of our Commercial Banking SME team, you’ll look after a high‑profile portfolio across the Dorset area – an important region with huge growth potential. It’s a place where strong relationships really matter, and you’ll play a key role in supporting ambitious SMEs with turnover between £3m – £10m. You’ll be the face of Lloyds for your clients, working closely with our local teams and wider Group partners, and you’ll join a supportive environment that values collaboration, development and helping you grow your career.
As a Relationship Manager, you’ll take ownership of a strategically important portfolio and build trusted relationships with clients, making sure every interaction adds real value. You’ll get to know their businesses inside out so you can spot opportunities early and bring them the right Commercial Banking solutions – from day‑to‑day banking and lending to payments and deposits. You’ll grow your network across internal and external partners to open doors, support new opportunities and win new to‑bank clients through proactive outreach. You’ll also help clients think about the future by supporting their risk management needs, including ESG priorities and their journey toward Net Zero. Along the way, you’ll be part of a welcoming and ambitious team, with plenty of chances to learn, build your expertise and get involved in meaningful initiatives across the Bank.
Why join us? We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.
What we’re looking for:
- At least 2 years’ experience building and maintaining strong client relationships, with the ability to influence senior external partners.
- At least 2 years’ experience winning new business in a competitive commercial banking environment.
- Strong credit and risk management skills, with experience evaluating propositions and making confident recommendations.
- Excellent communication and negotiation skills, including interpreting legal documentation and commercial terms.
- A proactive, self‑starter mindset, able to work independently and thrive in a high performing team.
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you: Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance‑related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready to make an impact? Apply today. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Relationship Manager SME employer: Lloyds Banking Group
Contact Detail:
Lloyds Banking Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager SME
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. The more relationships you build, the better your chances of landing that Relationship Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in building client relationships and winning new business. Share specific examples that demonstrate your skills and how you can add value to their team.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Lloyds Banking Group, and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you prepare for interviews and ace those tough questions. Plus, applying through our site gives you a better chance of being noticed by hiring managers.
We think you need these skills to ace Relationship Manager SME
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Relationship Manager role. Highlight your experience in building client relationships and winning new business, as these are key aspects of the job.
Showcase Your Skills: Don’t forget to emphasise your credit and risk management skills. Use specific examples from your past roles to demonstrate how you've evaluated propositions and made confident recommendations.
Be Authentic: Let your personality shine through in your application. We value a proactive, self-starter mindset, so share stories that show how you thrive in high-performing teams and work independently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need there!
How to prepare for a job interview at Lloyds Banking Group
✨Know Your Clients
Before the interview, research the types of SMEs you’ll be working with. Understand their challenges and opportunities, especially in the Dorset area. This will help you demonstrate your ability to build strong relationships and add value from day one.
✨Showcase Your Experience
Be ready to discuss specific examples from your past roles where you've successfully built client relationships or won new business. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Understand Risk Management
Brush up on your credit and risk management skills. Be prepared to talk about how you evaluate propositions and make recommendations. Showing that you can think critically about risk will set you apart as a candidate who understands the complexities of commercial banking.
✨Communicate Effectively
Practice your communication and negotiation skills. You might be asked to interpret legal documentation or commercial terms during the interview. Being articulate and confident in these discussions will showcase your expertise and readiness for the role.