Relationship Director - Independent Schools

Location: London

Hours: Full-time

What you’ll be doing

We have an exciting opportunity to join our highly successful Business & Commercial Banking team in the London & East England Trading Region. We provide outstanding support for businesses within the SME sector and this exciting role is in the Trading sector. We’re passionate about looking after our customers. Are you? If so, we could be a great fit!

Responsibilities include:

• Lending from Term Loans to Working Capital Solutions such as Invoice Finance, Hire Purchase and Trade.
• Deposits and a wide range of other services.
• We have an expectation to grow the portfolio through bringing more of the bank's proposition to your existing clients.
• You’ll play an integral part in the local market, developing business opportunity, and representing the group in the professional community.
• You’ll be an ambassador for change, an early adopter of tools designed to improve the client and colleague experience and support your wider team and region to work towards their goals.

If you think all banks are the same, you’re wrong. We’re a pioneering, fast‑changing business that’s shaping finance as a force for good. If you’re after a role where you can have an impact and do the best work of your career, you’ve just found it.

What we’re looking for

• At least 3 years’ experience in a Relationship Director role, ideally managing education clients.
• Results focused – You’ll take personal responsibility for delivering results while readily accepting change and focusing on client outcomes.
• New client acquisition – Highly proficient at building and maintaining productive relationships with external professionals and adept at winning good volumes of higher‑value new client relationships.
• Specialist knowledge – Uses specialist credit and sector knowledge, along with all available digital tools, to deliver excellent client experiences and identify ways to grow income, balance sheet and market share while always ensuring effective risk management.
• People – Have a growth mindset and be keen to adopt and use key enablers that enhance the client experience and demonstrate the value a Face‑to‑Face Relationship Manager brings to a client’s business.
• Risk management – You’ll demonstrate strong risk‑management skills, requiring attention to detail and a pro‑active approach to anticipating potential risks.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Benefits

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave