At a Glance
- Tasks: Drive automation and optimisation in the People & Places control environment.
- Company: Join a forward-thinking company focused on innovation and collaboration.
- Benefits: Generous pension, performance bonuses, flexible working, and 30 days holiday.
- Other info: Embrace a dynamic work culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by enhancing control processes with cutting-edge technology.
- Qualifications: Experience in control automation, data analytics, and effective communication skills.
The predicted salary is between 67023 - 74470 £ per year.
Here in the People & Places (P&P) Control Office, there is an exciting opportunity to be part of a team passionate about the P&P Control optimisation and automation Journey. This is a prominent role within a team of subject matter experts providing insightful analysis and evaluation of the P&P control environment and safeguarding the business. The role provides a real opportunity to identify inefficiencies and drive automation for an optimised control environment. We are looking for an individual who innovates to go faster and takes ownership of challenging existing processes, being an early adopter of change and views technology advancements as opportunities to achieve better. Someone who encourages others by establishing rapport and gaining dedication through strong personal identity and embraces diverse thinking and views. A person who demonstrates a growth learning attitude and is open to new experiences to intentionally grow their individual and team skills.
Accountabilities
- Partner with the Senior Manager to deliver the People & Places control automation journey, identifying existing automation opportunities, control gaps and applying control‑by‑design principles to embed automation at source.
- Work collaboratively with platform and technology teams to design, build, cost and deliver automated and AI‑enabled controls, ensuring solutions align to P&P automation standards and Group risk expectations.
- Own and cascade the P&P control automation review methodology and schedule, supporting customers through structured deep‑dives to identify, prioritise and implement automation opportunities across end‑to‑end processes.
- Establish and engage a network of business partners to champion control automation, coordinate deep‑dive activity, and drive momentum across P&P priority areas.
- Work closely with Risk and Control Owners to deliver automation outcomes aligned to customer, business and strategic priorities, supporting measurable improvements in control effectiveness, efficiency and risk reduction.
- Analyse and assess the efficiency of the control environment using multiple data sources (e.g. ROP, MI, incidents, KRIs/KCIs, audit findings), identifying control weaknesses, automation candidates and business impacts.
- Support the development and execution of the P&P control strategy, supervising and testing the design and operating effectiveness of controls across end‑to‑end processes, with a clear bias towards preventative and automated controls.
- Lead targeted control testing and transactional activity, supervising a small team delivering control management tasks and using outcomes to inform automation and design improvements.
- Contribute to the ongoing development of control tooling and platforms, including the use of digital, data‑driven and AI‑enabled solutions to optimise control operation, assurance and insight.
- Ensure timely and accurate reporting on control performance and effectiveness, maintaining strong data quality, completeness and integrity of monitoring, testing, KCIs and dashboards for escalation to P&P Risk Committee.
- Support the management of operational risk events and RCSA actions, identifying control weaknesses, recommending improvements and tracking remediation through to closure, with increasing use of automation and predictive insight.
- Embed AI awareness and readiness into control activities, supporting the identification of AI‑applicable controls, ensuring responsible adoption, and helping future‑proof the P&P control environment in line with the P&P 2030 roadmap.
What We Need From You
- Control Automation & Optimisation – Experience with end‑to‑end mapping of processes and finding opportunities to automate and optimise control landscapes, agreement and delivery of embedding control by design.
- Great Influencing – Being able to support the Senior Manager and act as a control management business partner, using effective communication to foster partnerships and work collaboratively with others to deliver shared objectives.
- Data & Analytics – Ability to interpret different sources of data and complex information to effectively problem‑solve and develop appropriate analytical processes for control performance reporting to make relevant conclusions and recommendations across the control environment.
- Control Practitioner – Experience in control by design, implementing and monitoring control strategies and a strong ability to execute testing of control design and operating effectiveness of the control environment.
- Clear Reporting – Expertise in crafting effective reporting on the performance and progression of automation, compliance and optimisation across the P&P control environment.
Benefits
- A generous pension contribution of up to 15%
- An annual performance‑related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
People & Places Control Manager employer: Lloyds Banking Group
As a People & Places Control Manager, you will thrive in a dynamic and inclusive work environment that champions innovation and personal growth. With flexible working options, a generous benefits package including a substantial pension contribution and 30 days of holiday, our company prioritises employee wellbeing and development, ensuring you have the resources to excel in your role while contributing to meaningful automation and optimisation initiatives. Join us in Halifax, Bristol, Edinburgh, or Leeds, where your expertise will be valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land People & Places Control Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in roles similar to the People & Places Control Manager. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to control automation and optimisation. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your data and analytics skills during interviews. Be ready to discuss how you've interpreted complex data to drive decision-making in previous roles. This will highlight your ability to contribute to the P&P control environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace People & Places Control Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with control automation and optimisation. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Data Skills:Since data and analytics are key in this role, include examples of how you've interpreted complex data to drive decisions. We love seeing candidates who can turn numbers into actionable insights, so let us know how you’ve done this in the past.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and skills shine through without unnecessary fluff. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lloyds Banking Group
✨Know Your Automation Stuff
Make sure you brush up on your knowledge of control automation and optimisation. Be ready to discuss specific examples of how you've identified inefficiencies in processes and implemented automation solutions. This role is all about driving change, so show them you're not just familiar with the concepts but have practical experience too.
✨Show Off Your Data Skills
Since this position involves analysing data to assess control effectiveness, be prepared to talk about your experience with data analytics. Bring examples of how you've interpreted complex data sets to make informed decisions or recommendations. They’ll want to see that you can turn numbers into actionable insights.
✨Build Rapport with Your Interviewers
This role requires great influencing skills, so practice building rapport during your interview. Engage with your interviewers by asking insightful questions and showing genuine interest in their experiences. Demonstrating your ability to connect with others will highlight your collaborative nature, which is key for this position.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities and control management skills. Think of situations where you've had to implement control strategies or manage risks. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
