Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide face-to-face support and help customers navigate banking services.
- Company: Join Lloyds Banking Group, a leading name in the finance sector.
- Benefits: Starting salary of £18,714.66, increasing after 6 months, plus generous benefits.
- Other info: Part-time role with opportunities for career advancement.
- Why this job: Make a difference in customers' lives while gaining valuable experience.
- Qualifications: 12 months of customer service experience required; finance experience not necessary.
The predicted salary is between 18714 - 19250 £ per year.
Lloyds Banking Group is hiring for a Customer Support role in North Shields. This part-time position includes 25 hours a week, offering a starting salary of £18,714.66 that increases to £19,250 after 6 months.
Responsibilities include:
- Providing face-to-face support
- Helping customers navigate banking services
- Promoting digital solutions
Ideal candidates will have a minimum of 12 months in customer service; experience in finance isn't necessary. The role also offers a generous benefits package and the opportunity for career advancement.
Part-Time Banking Customer Support Specialist employer: Lloyds Banking Group
Contact Detail:
Lloyds Banking Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Banking Customer Support Specialist
✨Tip Number 1
Get to know the company! Research Lloyds Banking Group and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of scenarios where you’ve provided excellent support. Be ready to share these experiences during your interview to demonstrate your capability.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you a heads-up about the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you ace the interview process.
We think you need these skills to ace Part-Time Banking Customer Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience. We want to see how you've helped customers in the past, so don’t be shy about showcasing those skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your experience aligns with what we’re looking for. Keep it friendly and professional.
Show Your Passion for Customer Support: In your application, let us know why you love helping customers. Share specific examples of how you’ve gone above and beyond in previous roles – we’re all about that customer-first attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity at Lloyds Banking Group!
How to prepare for a job interview at Lloyds Banking Group
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about your past experiences and be ready to share specific examples of how you've handled difficult situations or provided excellent support. This will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with Banking Services
Even though you don’t need finance experience, it’s a good idea to have a basic understanding of banking services. Research common banking terms and services offered by Lloyds Banking Group. This will help you feel more confident when discussing how you can assist customers.
✨Practice Face-to-Face Interaction
Since this role involves face-to-face support, practice your communication skills. You could do mock interviews with friends or family, focusing on how you would engage with customers in a friendly and professional manner. This will help you feel more at ease during the actual interview.
✨Show Enthusiasm for Digital Solutions
Lloyds is keen on promoting digital solutions, so express your interest in technology during the interview. Share any experiences you have with digital tools or platforms, and be prepared to discuss how you can help customers navigate these services effectively.