At a Glance
- Tasks: Lead the digital finance journey and drive innovative solutions for customer experience.
- Company: Join a leading UK business committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous pension, and flexible working options.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Shape the future of digital finance in an exciting new role.
- Qualifications: Experience in digital roles with strong problem-solving skills required.
The predicted salary is between 61344 - 68160 £ per year.
End Date: Tuesday 17 March 2026
Salary Range: £61,344 - £68,160
We support flexible working – click here for more information on flexible working options.
Flexible Working Options: Hybrid Working, Job Share
LOCATION: Manchester, Newport, London
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days per week) in one of our office hubs mentioned above. Our Transport hubs are Manchester and Newport but regular travel will be required.
About this opportunity: We’re recruiting for a brand‑new role within our Digital and Retention team to support a major new OEM (Manufacturer) partnership. This is an exciting opportunity for a Digital Manager to shape and lead the development of a best‑in‑class digital finance journey for launch, while also driving future digital innovations that improve the customer experience. You’ll play a key role in leading digital development with the OEM partner, understanding dealer needs, and collaborating with internal teams to build a seamless finance journey for customers, dealers, and the manufacturer.
Key Responsibilities:
- Lead and optimise the end‑to‑end digital journey for Retail Finance (Black Horse) and Leasing (Lex Autolease and Tusker) products, managing day‑to‑day relationships with the OEM partner, platform teams, and internal stakeholders.
- Participate in continuous improvement initiatives to enhance customer experience and digital performance.
- Monitor performance of digital products and journeys, identifying opportunities to drive engagement, conversion, and sales.
- Ensure compliance with regulatory and legislative requirements, including fair customer outcomes.
- Act as the Digital advocate for the brand—building strong relationships with partners and dealer networks, including presence in OEM offices and dealerships.
- Support integration of our services into OEM and dealer digital ecosystems, collaborating closely with platform and dealer teams.
- Champion the use of emerging technologies (e.g., digital finance platforms, AI, DMS integrations) that enhance customer and dealer journeys.
- Conduct competitor and market research to ensure the business remains at the forefront of digital innovation and best practice.
- Promote customer‑centric thinking and challenge the status quo to drive continuous digital improvement.
Essential Skills:
- Experience in a digital role and a strong understanding of digital customer journeys.
- Ability to translate digital and technical requirements into clear business solutions.
- Strong problem‑solving skills and analytical capabilities.
- Experience in motor finance, automotive, fintech, or other relevant digital product environments.
- Proven ability to influence partners and drive change.
- Able to work collaboratively across departments and with external partners and suppliers.
Desirable Skills:
- Awareness of compliance, data protection, and industry regulations.
- Understanding of automotive digital platforms (e.g., DMS, online finance tools, API‑based integrations).
- Familiarity with emerging digital technologies and their application in customer journeys.
About working for us: Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues, and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We’re focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
OEM Digital Manager: Transport & Fintech Innovation employer: Lloyds Banking Group
At Lloyds Banking Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to diversity, equity, and inclusion, we provide our employees with flexible working options, generous benefits, and ample opportunities for professional growth. Join us in Manchester, Newport, or London, where you can make a meaningful impact in the transport and fintech sectors while enjoying a supportive culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land OEM Digital Manager: Transport & Fintech Innovation
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its digital initiatives. Show them you’re not just another candidate; demonstrate your passion for their mission and how you can contribute to their digital journey.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of OEM Digital Manager. Highlight your problem-solving skills and your understanding of digital customer journeys to stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace OEM Digital Manager: Transport & Fintech Innovation
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the OEM Digital Manager role. Highlight your experience in digital customer journeys and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Problem-Solving Skills:In your application, don’t shy away from sharing examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate strong analytical capabilities and a knack for driving change, especially in digital environments.
Be Authentic:Let your personality shine through in your written application. We’re looking for someone who can champion customer-centric thinking and challenge the status quo, so don’t hesitate to express your passion for innovation and improvement!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Lloyds Banking Group
✨Know Your Digital Journey
Make sure you understand the end-to-end digital finance journey for Retail Finance and Leasing products. Familiarise yourself with how these journeys work, as well as the key players involved, so you can discuss how you would optimise them during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially in digital environments. Be ready to explain your thought process and the impact of your solutions, as this role requires strong analytical capabilities.
✨Research the Company and Competitors
Dive into the company's digital initiatives and their competitors' strategies. This will not only help you understand the market landscape but also allow you to suggest innovative ideas during your interview that align with their goals.
✨Emphasise Collaboration
This role involves working closely with various teams and external partners. Be prepared to discuss your experience in collaborative projects and how you’ve successfully influenced stakeholders to drive change.
