OEM Account Manager - Transport (North England)

End Date: Thursday 19 March 2026

Salary Range: £61,344 - £68,160

Flexible Working Options: Hybrid Working, Job Share

Job Description Summary: Manages and develops commercial client relationships along with associated income and risks, using specialist knowledge.

Locations: Chester, Manchester, Leeds

Hours: Full time

Working Pattern: Our work style is hybrid. This is a field‑based client‑facing role, so you’ll split your time between on‑site meetings with our partners, LBG sites and working remotely.

About this opportunity: We’re expanding our Transport business and have an exciting opportunity for a Strategic Account Manager to take ownership of a portfolio of regional and national OEM Retailer relationships. As the lead partner contact and brand ambassador for our OEMs, you’ll influence commercial performance, drive product adoption and strengthen how retailers engage with our finance and leasing solutions. Through our Black Horse and Lex Autolease brands, we support the UK’s transition to Net Zero by helping consumers and businesses fund and lease electric vehicles. We’re evolving beyond traditional finance to become a UK leader in Transport — with significant investment behind our strategy. In this role, you’ll shape retailer capability, guide performance through actionable insight, and help deliver strategic and digital initiatives that accelerate growth and value for customers, OEMs and the Group. If you thrive on building strong partnerships, driving performance and influencing change, this is an opportunity to make a visible impact in a growing and future‑focused part of LBG.

What you’ll be doing: You’ll lead, grow and strengthen a portfolio of OEM Retailer relationships — driving commercial outcomes, developing capability and ensuring customers receive great experiences. Your core responsibilities will include:

• Owning and developing OEM Retailer relationships across your region, driving performance across New and Used vehicle sales and product penetration (PCP, HP and Contract Hire).
• Using insight and data to conduct performance reviews, shape activity plans and influence retailer behaviour to meet OEM and LBG objectives.
• Leading the rollout of strategic and digital initiatives that improve retailer capability and support the wider transformation of our Transport business.
• Managing conduct, customer and regulatory responsibilities across all relevant retail and funding products to ensure risks are controlled and outcomes are fair.
• Collaborating across OEM teams, Distribution Channels and the wider Group to share insight, align activity and deliver consistent customer value.
• Coaching and upskilling retailer teams to build confidence and proficiency with our products, systems and processes.

Essential Skills & Experience:

• Proven experience in a sales, account management or business development role, ideally within a partner‑ or channel‑driven environment.
• Strong communication and presentation skills, with the ability to influence at pace and adjust style to different audiences.
• Strategic and proactive problem‑solving skills, particularly in commercial or customer‑focused scenarios.
• Excellent time management with the ability to prioritise and adapt in a dynamic, fast‑moving environment.
• A solid understanding of conduct, regulatory and compliance requirements within a customer‑facing context.
• Confidence managing varied partner relationships across senior, operational and cross‑functional groups.
• Strong understanding and practical use of Management Information (MI), including the ability to interpret data, extract insight and translate it into meaningful actions that drive retailer performance and support strategic decision‑making.

Desirable Experience:

• Knowledge of the automotive sector, OEM networks or dealer funding environments.
• Experience managing wholesale lending portfolios or supporting funded retail performance.
• Ability to influence, challenge and negotiate with senior collaborators to drive improved outcomes.
• Experience contributing to business transformation, digital or large‑scale change initiatives.
• Working knowledge of credit principles, underwriting practices and risk assessment, with the ability to understand how credit appetite, lending policies and funding structures impact retailer performance and customer outcomes.

Benefits:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Working for us: Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues, and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!