At a Glance
- Tasks: Provide face-to-face support to customers during important financial moments.
- Company: Join Lloyds Banking Group, a leader in customer service and support.
- Benefits: Enjoy a competitive salary, generous pension, and private medical coverage.
- Other info: Part-time role with excellent opportunities for career advancement.
- Why this job: Make a real difference in customers' lives while growing your career.
- Qualifications: At least 12 months of customer service experience required.
The predicted salary is between 20000 - 25000 £ per year.
Lloyds Banking Group in Gosforth is seeking a Customer Support professional to provide face-to-face assistance to customers across branches. This role focuses on helping customers through important financial moments and adapting to their varying needs.
The ideal candidate will have at least 12 months of customer service experience and will be guided in their banking knowledge. The position offers a part-time schedule with opportunities for career growth.
Enjoy a competitive salary with numerous benefits including a generous pension and private medical coverage.
Part-Time Banking Support & Guidance Advisor in Newcastle upon Tyne employer: Lloyds Banking Group
Lloyds Banking Group is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. Located in Gosforth, this role not only provides competitive pay and benefits such as a generous pension and private medical coverage, but also fosters a collaborative environment where you can grow your banking expertise while making a meaningful impact on customers' financial journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Banking Support & Guidance Advisor in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research Lloyds Banking Group and understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations that might come up in a banking environment. We all know that real-life examples can make you stand out during interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and maybe even refer you for the role. Plus, it shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available for applicants that can give you an edge.
We think you need these skills to ace Part-Time Banking Support & Guidance Advisor in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience, especially any roles where you've helped people through important moments. We want to see how you can adapt to different customer needs!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about helping customers and how your skills align with the role. We love seeing genuine enthusiasm for the position.
Showcase Relevant Skills:Don’t forget to mention any banking knowledge or related skills you have. If you've dealt with financial products before, let us know! It’ll help us see how you can fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Lloyds Banking Group!
How to prepare for a job interview at Lloyds Banking Group
✨Know Your Banking Basics
Before heading into the interview, brush up on key banking concepts and services. Familiarise yourself with Lloyds Banking Group's offerings and values, as this will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past customer service experience that highlight your ability to handle various situations. Think about times when you went above and beyond for a customer or resolved a challenging issue—these stories will demonstrate your suitability for the role.
✨Practice Face-to-Face Interaction
Since this role involves direct customer interaction, practice your communication skills. Consider doing mock interviews with friends or family, focusing on maintaining eye contact, active listening, and conveying empathy—key traits for a Customer Support professional.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the team dynamics, training opportunities, and career growth within Lloyds Banking Group. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
