Tusker Account Development Manager in Manchester

Remote but based from Watford. Full-time position with presence required at Watford HQ to meet business needs. Location options include Watford, Cardiff, Manchester, Newport, and Flexible. Salary £44,901 - £55,703 per annum.

Tusker requires an Account Development Manager to manage the development and growth of profitable business to maintain opportunities within existing customers, drive marketing visibility, process improvements and order take of both Public & Private Sector organisations by engaging with customers and end users.

Responsibilities & Qualifications

• 1+ Years experience in Account Management/Development within Automotive / Employee Benefits Sector, contract retention of Public & Private Sector organisations with a minimum eligible employee base of 500+ per client.
• Strong presentation skills, both face-to-face and remotely – presenting the scheme and its benefits to employees via multiple channels such as in person roadshows and virtual webinars, acting as the product expert for new and existing schemes.
• Experience engaging, holding & building relationships at multiple levels both internally and externally with excellent communication skills; conducting monthly telephone health checks with all allocated accounts.
• Commercially and financially astute with the ability to work to tight deadlines and demanding targets.
• Work collaboratively & pro-actively with Tusker's UK Strategy & Commercial Partnership Manager to ensure strong growth with Tusker's EBP’s (Employee Benefits Providers) and the Marketing team to ensure each of our customers has a robust scheme awareness communications plan.
• Work closely with the Business Development Managers and Account Implementation teams to help obtain new business to ensure the smooth transition from prospect to customer; assist Business Development Managers through tenders, shortlist presentations and pre-go-live meetings where required.
• Extensive knowledge of customer processes and procedures and strive to improve these where needed throughout the course of the customer’s contract.
• Propose legislative and advisory changes of scheme structure to the customer where necessary and see those changes through to completion.
• Ensure customers Aged Debt is continually monitored alongside the Finance Team across 30-, 60- & 90-day payment profiles.
• Good level of IT literacy; robust knowledge of Excel, Word, PowerPoint and online systems – including look-up and pivot tables as a basic standard.
• Full UK driving licence.

Preferred Experience

• Maintain external key stakeholder relationships across multiple levels, including Director, Senior HR, Payroll, Finance, Marketing and Procurement functions.
• Identify and manage opportunities within existing customers to drive marketing visibility, process improvements and order take.
• Collaborative work with ADM equivalents within our framework providers and EBPs to ensure growth plans and targets are achieved.
• Demonstrating enthusiasm and self-motivation with proficient knowledge of current UK Tax and NI rules and legislation.
• Working proficiency of the processes of the business but predominantly with Marketing, Operational teams, Implementation and Sales Team to maintain the customers SLAs/KPIs and be the point of escalation and resolution for employee and employer; achieve and exceed budgeted targets where possible.
• Preparation of raw data and present findings back to customers via MI packs/quarterly review meetings.

Inclusion & Diversity

We focus on ensuring inclusivity every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We encourage applications from under-represented groups and are disability confident. Reasonable adjustments can be made to the recruitment process upon request.

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits adaptable to your lifestyle, such as discounted shopping
• 28 days holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready to Grow with Purpose? Ready to start growing with purpose? Join Tusker and contribute to sustainable future driving down emissions and supporting environmentally friendly car solutions.