At a Glance
- Tasks: Lead strategic partnerships with OEMs and drive sustainable growth in the transport sector.
- Company: Join Lloyds Banking Group, a leader in diversity and inclusion.
- Benefits: Enjoy a generous pension, performance bonuses, and 30 days holiday.
- Other info: Flexible working options and commitment to employee wellbeing.
- Why this job: Make a real impact on the future of mobility and customer experience.
- Qualifications: Strong relationship management and change leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location(s): Newport or Manchester (National/Flexible)
Hours: Full-time
Working pattern: Hybrid – at least two days per week, or 40% of time at office hub.
About this opportunity
We're excited to offer a senior leadership role within Lloyds Banking Group's Transport division, focused on building and managing strategic partnerships with Original Equipment Manufacturers (OEMs). This high-profile position will play a pivotal role in shaping our long-term partnership operating model and driving sustainable growth.
You'll lead the onboarding and go‑live process for new partnerships, ensuring seamless integration and strong collaboration across LBG. Working closely with OEMs, you'll develop solutions that meet their requirements while supporting our vision to evolve beyond finance and leasing and become the UK's market leader in transport. Backed by significant investment, this is a unique opportunity to influence the future of mobility and deliver real impact.
Day to day, you'll...
- Exhibit growth mindset to lead and execute strategic aims and lead, empower, and develop the team to ensure successful interaction with this key partner and retail network at all levels and provide a high level of service to focus on winning and retaining customers.
- Lead the cultural, behavioural, and business changes vital to achieve our focus, grow and change strategy, and ensure the effective implementation and optimisation of change and new technology.
- Deliver financial and non‑financial targets agreed in the operational plan/P&L.
- Develop and maintain external network and cultivate strong relationships across all customer demographics.
- Develop a strong working relationship with risk ensuring business is transacted and processed to meet customer needs and within agreed risk, compliance, and technical parameters, and ensure compliance and regulatory oversight in line with LBG's policies, procedures, and requirements.
- Ensure individual performance levels of team members are maximised through Your Best.
Skills we're looking for
- Customer Relationship Management & OEM understanding – Strong relationship management, influencing and negotiation skills, internally and externally, at multiple levels including senior and executive partners. Ability to form strong and deep relationships with ease naturally building trust and confidence. Solid understanding of how an OEM operates and knowledge of UK marketplace, with an understanding of key retention initiatives.
- Change – Understands the overall aims and strategy of the business and possesses the ability to drive the change agenda across colleagues and external partners. Demonstrates innovative thinking to support the design and successful implementation of small and large change initiatives. A highly developed growth mindset is essential.
- Commercial Competence & Pricing Models – Proven ability to shape and drive all elements of a Profit & Loss / budget through the management and interrogation of margin and volume and other critical metrics, analysing all aspects of partner profitability to ensure all priced and important metrics assumptions are delivered. Balance the need of the customer with those of the business, delivering the right outcomes for both while articulating rationale, judgement, and decision‑making. Broader knowledge of RV setting and pricing process.
- Market / Product Understanding – Strong knowledge of industry and competitor insight to support ongoing proposition development through effective networking and insight. Relevant knowledge of key legal, regulatory, and statutory requirements, technical interpretation. Good understanding of existing and emerging products, services and technologies and the impact these may have on customer segments and our partnership direction.
- Problem Solving / Data and Analytical skills – Uses a wide range of tools and techniques to provide insight, recommendations and instigate solutions. Quickly assimilates and interrogates data, demonstrating effective problem solving, judgement and decision‑making.
- Risk Management – Ability to identify, assess, monitor, control and mitigate risks. Proactive approach with solutions and recommendations for mitigation of both credit and conduct risk exposures and control weakness, effectively influencing and presenting concisely with compelling impact to key senior management partners.
Desirable
- Market knowledge to support onboarding and ongoing development and growth of this partner.
- Understanding of Digital customer journeys and how these work within LBG frameworks and with 3rd parties, knowledge to help lead with the onboarding and continuing evolution of the customer's buying processes.
- Understanding of the used market ecosystem and retention correlation.
- Understanding of EVs and the overall marketplace dynamics and how sustainability plays a key part.
About working for us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
Benefits
- A generous pension contribution of up to 15%
- An annual performance‑related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
If all of this resonates, and you want a job with big meaning, then please do get in touch to discuss!
Senior Manager, OEM Partnerships - Transport in Manchester employer: LLOYDS BANKING GROUP
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the Transport division. With a strong commitment to diversity, equity, and inclusion, employees benefit from generous perks such as a substantial pension contribution, flexible working arrangements, and extensive professional development opportunities. Located in Newport or Manchester, this role not only allows for a hybrid working pattern but also provides the chance to influence the future of mobility while being part of a supportive and forward-thinking team.
