Lead AI-Driven Conversational Banking Transformation in Manchester

Lead AI-Driven Conversational Banking Transformation in Manchester

Manchester Full-Time 70000 - 90000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead AI-driven projects to transform customer service for millions.
  • Company: Join Lloyds Banking Group, a leader in innovative banking solutions.
  • Benefits: Enjoy hybrid working, generous pension contributions, and 30 vacation days.
  • Other info: Collaborative environment with opportunities for professional growth.
  • Why this job: Make a real impact in the future of banking with cutting-edge technology.
  • Qualifications: Proven experience in customer service transformation and strong communication skills.

The predicted salary is between 70000 - 90000 Β£ per year.

LLOYDS BANKING GROUP is seeking a Senior Manager for Conversational Banking Transformation, responsible for leading AI-enabled digital customer service initiatives that support millions. This role requires collaboration across platforms and strong influence over stakeholders to deliver strategic objectives effectively.

Essential qualifications include extensive experience in customer service transformation and advanced stakeholder communication skills.

The position offers hybrid working arrangements and includes various benefits like generous pension contributions and 30 vacation days.

Lead AI-Driven Conversational Banking Transformation in Manchester employer: Lloyds Banking Group

Lloyds Banking Group is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the rapidly evolving field of conversational banking. With a strong commitment to employee growth, generous benefits including a robust pension scheme and 30 vacation days, and the flexibility of hybrid working arrangements, we empower our team to make a meaningful impact on millions of customers while fostering a supportive environment for professional development.

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Contact Details:

Lloyds Banking Group Recruitment Team

We think you need these skills to ace Lead AI-Driven Conversational Banking Transformation in Manchester

AI-Enabled Digital Customer Service
Customer Service Transformation
Stakeholder Communication Skills
Collaboration Across Platforms
Strategic Objectives Delivery
Influencing Skills
Project Management