At a Glance
- Tasks: Ensure safety compliance across properties and manage risk effectively.
- Company: Join Lloyds Living, a leader in property management with a focus on quality.
- Benefits: Enjoy a generous pension, performance bonuses, and flexible lifestyle benefits.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Make a real difference in residents' lives while ensuring safety and compliance.
- Qualifications: Experience in UK residential property compliance and strong organisational skills.
The predicted salary is between 40000 - 50000 € per year.
As a Compliance Property Manager, you'll take ownership of statutory and safety compliance across our portfolio, ensuring every home meets legal, regulatory and Lloyds Living standards at all times. You'll act as a control point for risk, working closely with operational teams, contractors and system partners to proactively manage certification, remediate issues quickly, and maintain robust audit trails.
Compliance Delivery & Performance
- Own end-to-end delivery of statutory compliance across your portfolio, including Gas Safety Certificates, EICRs, EPCs, fire safety and other mandated checks.
- Ensure all compliance activities are completed within required timescales, with no lapses or unprotected periods.
- Proactively manage upcoming expiries, access requirements and risk properties to prevent non-compliance.
- Raise, track and resolve remedial works arising from failed or advisory reports, prioritising safety-critical items.
- Maintain accurate compliance MI, highlighting risks, exceptions and themes for escalation.
Asset Safety & Risk Management
- Review inspection outcomes and technical reports, challenging contractors where findings are unclear, disproportionate or inconsistent.
- Escalate high-risk properties, repeat failures or systemic issues for wider asset or programme intervention.
- Support longer-term asset planning by identifying recurring compliance failures and root causes.
Customer Journey & Communication
- Ensure residents receive clear, timely and supportive communication regarding safety visits, access requirements and outcomes.
- Manage access issues sensitively, escalating where necessary to protect resident safety and legal compliance.
- Handle compliance-related complaints or escalations within agreed SLAs, maintaining trust and transparency.
Systems, Data & Audit Control
- Maintain complete, accurate and auditable compliance records within Qube and related systems.
- Ensure certificates, reports and remedial evidence are correctly stored, indexed and retrievable for audit or regulatory review.
- Identify process gaps, data risks or control weaknesses and support continuous improvement initiatives.
Stakeholder & Contractor Management
- Work closely with Property Management, Lettings and Customer teams to coordinate access and minimise disruption.
- Manage and challenge contractor performance, ensuring quality, consistency and value for money.
- Support onboarding and monitoring of specialist compliance suppliers.
Must Have Qualifications
- Strong experience in UK residential property compliance, including gas safety, electrical safety and general H&S.
- Industry qualification or membership of ARLA/Propertymark or The Property Institute (TPI).
- Confident interpreting technical reports and managing remedial actions.
- Highly organised, risk-aware and detail-focused, with strong system discipline.
- Comfortable working to regulatory deadlines and managing competing priorities.
Nice to Have Qualifications
- Experience in PRS, BTR or large-scale managed portfolios.
- ARLA / Propertymark, IOSH or relevant compliance-related qualification (or willingness to work toward).
- Experience working with PMS systems such as Qube, Fixflo or SLM.
- A proactive problem-solver who thrives in a fast-paced environment.
- Someone who embodies Lloyds Living's values: customer-first, collaborative, and committed to quality.
- A team player with a passion for delivering exceptional service and improving processes.
Working Pattern
Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at one of our office sites.
Department
Property Management
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Compliance Manager - Property Management - Lloyds Living in Manchester employer: Lloyds Banking Group
Lloyds Living is an exceptional employer that prioritises compliance and safety within the property management sector, offering a supportive work culture that values collaboration and quality service. With generous benefits such as a substantial pension contribution, performance-related bonuses, and flexible working arrangements, employees are encouraged to grow and thrive in their roles. The company's commitment to employee wellbeing and development, alongside its focus on maintaining high standards across its portfolio, makes it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Manager - Property Management - Lloyds Living in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management and compliance sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of compliance regulations and safety standards. Be ready to discuss how you’ve handled compliance issues in the past. We want to see your problem-solving skills in action, so come armed with examples that showcase your expertise!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. At StudySmarter, we believe in a customer-first approach, so look for organisations that prioritise quality and collaboration. Tailor your applications to highlight how you embody these values!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from the interview that resonated with you. It shows you’re genuinely interested!
We think you need these skills to ace Compliance Manager - Property Management - Lloyds Living in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Compliance Manager role. Highlight your experience with statutory compliance, safety checks, and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about compliance in property management and how you embody our values at Lloyds Living. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've tackled compliance issues or improved processes. We’re all about proactive problem-solving, so let us know how you’ve made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Lloyds Banking Group
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of UK residential property compliance, especially around gas safety and electrical safety. Be ready to discuss specific regulations and how you've managed compliance in the past.
✨Showcase Your Organisational Skills
As a Compliance Manager, being organised is key. Prepare examples of how you've successfully managed multiple compliance tasks and deadlines. Highlight any systems or tools you've used to keep everything on track.
✨Communicate Clearly
Since you'll be dealing with residents and contractors, practice how you would explain complex compliance issues in simple terms. Think about how you can demonstrate your customer-first approach during the interview.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to handle compliance-related challenges. Have a few scenarios ready where you've identified issues, taken action, and improved processes. This will show you're proactive and detail-focused.
