At a Glance
- Tasks: Lead the design and delivery of innovative Business Banking propositions.
- Company: Join a forward-thinking financial institution committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous pension, 30 days' holiday, and flexible working.
- Other info: Be part of a dynamic team driving growth and innovation in business banking.
- Why this job: Shape the future of finance while making a real impact on client experiences.
- Qualifications: Proven leadership in financial services and a client-focused approach.
The predicted salary is between 60000 - 80000 £ per year.
Salary: Competitive* will be discussed at interview stage
Location(s): London and Bristol
Hours: Full Time
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this Opportunity: This is a senior leadership role shaping how we design and deliver Business Banking propositions for our target segments. You'll own the development of segment-led propositions, turning client needs into clear, differentiated proposition offers. You'll define proposition features, servicing models, channels and influence pricing to grow engagement, retention and lifetime value. You'll also own value adding services and partnerships, including data-driven services, embedded accounting and rewards. Working closely with Product and Platform teams, you'll drive Agile, AI-enabled delivery of scalable solutions that improve client outcomes and commercial performance.
What you’ll be doing:
- Define and deliver the Business Banking proposition strategy, aligned to target segments and commercial priorities
- Lead discovery of client and segment unmet needs and turning them into clear proposition opportunities
- Design and evolve tiered propositions for priority sub-segments, including features, benefits, service levels and pricing
- Own partner-led services and propositions, encompassing analytics-based offerings, coordinated accounting, and incentive programs
- Define servicing strategy and channel design, aligning propositions to the priority sub-segments, channels and service models
- Partner with Product and Platform teams to deliver proposition roadmaps, using Agile delivery and clear prioritisation
- Develop and prioritise proposition for investment, based on client demand, commercial value and delivery feasibility
- Set the commercial plan for proposition performance. Track performance to plan and improve outcomes, including adoption, engagement, revenue and retention
What we’re looking for:
- Modern product and proposition leadership - experience defining and delivering financial services products and propositions preferably in the context of business/SME banking
- Client needs led approach - ability to utilise data, research and insight along with confirmed experience to understand unmet client needs, develop proposition strategy and identify growth opportunities
- Commercial and performance focus - experience driving growth, profitability, retention and lifetime value
- Bringing value through partnerships - experience developing partner ecosystem led propositions and value creation.
- Enterprise stakeholder influence - ability to lead, communicate effectively and influence cross functional teams across Product, Technology, Operations, Marketing, Data and Risk. Ability to communicate key points succinctly and effectively with senior stakeholders to influence important decisions.
- Delivery and governance - experience working in Agile and Iterative environments, building proposition for investment and delivering value within strong risk and control frameworks, with awareness of AI and emerging technologies
- Proven ability to build, lead and develop high-performing teams. Drives a strong performance culture focused on customer outcomes, sustainable growth, effective risk management, and inclusive talent development
- Actively promotes diversity and inclusion, while developing and progressing talent
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you: Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you'll learn and thrive? Apply today and find out more.
Head of Business Banking Propositions in London employer: Lloyds Banking Group
Join a forward-thinking organisation that prioritises diversity, equity, and inclusion while shaping the future of Business Banking. With a hybrid working model, generous benefits including a 15% pension contribution, and a commitment to employee growth through innovative initiatives, this is an excellent opportunity for those looking to make a meaningful impact in a supportive environment. Our culture fosters collaboration and encourages high performance, ensuring that every team member can thrive and develop their career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Business Banking Propositions in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Lloyds Banking Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Business Banking Propositions in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Lloyds Banking Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Lloyds Banking Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Lloyds Banking Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Lloyds Banking Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Lloyds Banking Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Lloyds Banking Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
