Customer Support Advisor – Growth, Hybrid Roles in London
Customer Support Advisor – Growth, Hybrid Roles

Customer Support Advisor – Growth, Hybrid Roles in London

London Part-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide face-to-face support to customers at Lloyds and Halifax branches.
  • Company: Join Lloyds Banking Group, a diverse and inclusive organisation.
  • Benefits: Competitive pay, generous benefits package, and career growth opportunities.
  • Other info: Hybrid role with a clear Skill Progression Framework for growth.
  • Why this job: Make a difference in customers' lives while advancing your career.
  • Qualifications: At least a year of customer service experience and strong empathy.

The predicted salary is between 20000 - 25000 £ per year.

Lloyds Banking Group is seeking a part-time Customer Support representative in Barrow in Furness. The role involves providing face-to-face support to customers at Lloyds and Halifax branches, with opportunities for career growth through a Skill Progression Framework.

Applicants should possess at least a year of customer service experience, demonstrate empathy, and be committed to delivering excellent service.

The position offers competitive pay, a generous benefits package, and the chance to grow within a diverse and inclusive organization.

Customer Support Advisor – Growth, Hybrid Roles in London employer: Lloyds Banking Group

Lloyds Banking Group is an excellent employer, offering a supportive work culture that prioritises employee growth and development through its Skill Progression Framework. Located in Barrow in Furness, the part-time Customer Support Advisor role provides competitive pay and a generous benefits package, all within a diverse and inclusive environment where your commitment to excellent service is valued and rewarded.
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Contact Detail:

Lloyds Banking Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Support Advisor – Growth, Hybrid Roles in London

Tip Number 1

Make sure to research Lloyds Banking Group and understand their values. When you walk into that interview, show us how your experience aligns with their commitment to excellent customer service and empathy.

Tip Number 2

Practice your responses to common interview questions, especially those related to customer support scenarios. We want you to feel confident and ready to showcase your skills in real-life situations.

Tip Number 3

Don’t forget to prepare some questions for your interviewer! This shows us that you’re genuinely interested in the role and the company. Ask about the Skill Progression Framework and how you can grow within the organisation.

Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Customer Support Advisor – Growth, Hybrid Roles in London

Customer Service Experience
Empathy
Excellent Communication Skills
Problem-Solving Skills
Face-to-Face Support
Commitment to Service Excellence
Adaptability
Teamwork
Time Management

Some tips for your application 🫡

Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your empathy and commitment to excellent service.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role at Lloyds Banking Group. Mention why you’re excited about this specific position and how your skills align with their values and goals.

Be Yourself: We love authenticity! When writing your application, let your personality shine through. Show us who you are and why you’d be a great fit for the team. A little bit of your unique flair can make a big difference!

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Lloyds Banking Group

Know Your Customer Service Basics

Make sure you brush up on your customer service skills before the interview. Think about your past experiences and be ready to share specific examples of how you've handled difficult situations or provided excellent service. This will show that you understand the role and can relate to the customers you'll be helping.

Show Empathy in Your Responses

Since empathy is key for this role, practice how you can convey understanding and compassion during the interview. Use phrases that demonstrate you care about customer needs and are willing to go the extra mile to help them. This will resonate well with the interviewers at Lloyds Banking Group.

Research the Company Culture

Take some time to learn about Lloyds Banking Group's values and their commitment to diversity and inclusion. Being able to discuss how your personal values align with theirs will make a strong impression. It shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.

Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions about the role and the Skill Progression Framework. This not only shows your interest in growth opportunities but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer and make the conversation more dynamic.

Customer Support Advisor – Growth, Hybrid Roles in London
Lloyds Banking Group
Location: London

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