Business Development Manager - Intermediaries in London

LOCATION(S): Harrow, Watford or North West London

HOURS: Full-time

WORKING PATTERN: We will need you to be based in Harrow, Watford or North West London for this role, with travel expected throughout the country. Our Business Development Managers are expected to work flexibly, splitting their time between 'on the road' meeting clients face to face and working from home.

What you'll be doing: We have an exciting opportunity for a Business Development Manager to join Halifax Intermediaries as part of our wider Intermediaries team. Intermediaries is a diverse team who educate and support mortgage brokers and financial advisors to meet customer needs with residential mortgage products, and the wider housing market. The environment is rewarding and fast paced as we set ourselves exacting standards and your ability to build relationships will be very important. As a Business Development Manager, you will be the face of LBG in the Intermediary Market and will work with both internal and external partners to deliver ambitious targets. You'll be required to build & maintain strong external relationships within a well-established territory. We'll encourage you to collaborate with key partners to develop business opportunities for increased income and growth. Building and strengthening existing relationships as well as developing new ones you with educate and support your brokers to help them meet the needs of their clients. We'll support you in becoming an authority in the housing market with a specific focus on Residential mortgages and a key member of our current BDM team.

Some of the activities you'll be involved in:

• You’ll deliver specialised support and service for both new and existing accounts and respond to complex customer enquiries.
• Managing an established territory the role would provide you with a tremendous opportunity to get results and hit ambitious targets in this exciting sector.
• You’ll build collaborative relationships with mortgage intermediary partners.
• We’ll expect you to carry out a variety of broker appointments and develop business both virtually and face to face.
• You’ll have the opportunity to build your knowledge from our existing expertise in the housing mortgage market, and you’ll be encouraged to develop your role to become a key asset within our regional team.
• It will be important to keep track of risks within the intermediary mortgage market and your broker panel; educate intermediaries in how to identify and overcome existing and emerging risks and manage any breaches.

Why join us? Join us and, give us your best and we’ll give you ours. Here, you’ll make a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, amazing workspaces, hybrid working and huge career opportunities—you’ll find them all here.

What we’re looking for?

• Two years of strong business development and/or relationship management skills, preferably within an intermediated environment.
• A good understanding of the buy to let mortgage market landscape covering regulatory, technical, and legislative changes and opportunities.
• Excellent presentation and communication skills including face to face, telephone and in virtual environments.
• Effective time management and planning skills to get the most value from your day.
• Experience of working in financial services, preferably an area focused on mortgages.
• Ability to read, understand and use data effectively to help your co-ordinate & prioritise your workload.
• In depth understanding of risk, compliance, and regulatory changes & opportunities.
• A CeMap Qualification (or working towards) would be beneficial but not essential.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you: Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you’ll learn and thrive? Apply today and find out more.