At a Glance
- Tasks: Lead a high-performing analytics team to optimise customer pricing and enhance commercial performance.
- Company: Join the UK's largest consumer finance provider with a focus on innovation and inclusivity.
- Benefits: Enjoy a competitive salary, generous pension, 30 days holiday, and flexible lifestyle benefits.
- Other info: Embrace a diverse workplace that values inclusion and offers excellent career growth opportunities.
- Why this job: Make a real impact by shaping strategic decisions and driving responsible lending practices.
- Qualifications: Experience in data science, strong leadership skills, and proficiency in analytics tools.
The predicted salary is between 76194 - 89640 £ per year.
Location: Chester, Newport, Leeds or Edinburgh
Salary: £76,194 - £89,640
Hours: 35 hours, full time
Working pattern: hybrid (at least 2 days per week at an office site)
About the Opportunity
We're offering you the unique opportunity to influence the strategic direction of the UK’s largest consumer finance provider. You will lead the team to optimise individual customer pricing across our four brands - Lloyds, Halifax, BoS and MBNA - via our own and third-party digital channels, delivering fair value for customers and ensuring responsible lending within risk appetite. Our Performance Analytics team delivers high quality data and analytics capabilities to support and shape the commercial performance and strategic goals of the Loans business. As the Head of Performance Analytics, you will provide actionable insight to optimise our commercial performance, pricing and proposition development, and customer loan demand within our channels and journeys.
Key Responsibilities
- Lead and develop a high‑performing Performance Analytics team, setting stretch objectives, giving constructive feedback and coaching.
- Serve as the technical powerhouse of the team, bringing deep expertise in customer analytics, data tools, automation and visualisation to deliver high‑quality outputs.
- Design, build and maintain databases and data warehouses for efficient storage and retrieval of structured and unstructured data.
- Champion data quality, governance and responsible data use, ensuring outputs are reliable, ethical and aligned with regulatory standards.
- Collaborate with Technical Engineers, Product Owners and Solution Architects to understand data flows and manage the effective production of high‑quality outputs.
What You’ll Need
- Background in data science, analytics, reporting or modelling.
- Strong people‑leadership and interpersonal skills – inspiring, empowering inclusive team cultures and providing coaching.
- Intellectually and analytically curious – unafraid to challenge the status quo and innovate quickly from setbacks.
- Technical and analytical expertise – proficiency in AI, Python, SQL, SAS, Power BI, Tableau and experience with cloud‑based data platforms (e.g. GCP).
- Data insights and storytelling – translate complex datasets into clear, actionable insights that support operational and strategic goals.
- Excellent communication and influencing skills – able to present at all levels, including Managing Director level.
Benefits
- A generous pension contribution of up to 15%
- An annual performance‑related bonus
- Share schemes, including free shares
- Benefits you can adapt to your lifestyle (e.g. discounted shopping)
- 30 days holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all forms. We especially welcome applications from under‑represented groups and are disability confident – if you require reasonable adjustments to our recruitment processes, please let us know.
Loans Performance Analytics Senior Manager employer: LLOYDS BANKING GROUP
As a leading consumer finance provider, we pride ourselves on fostering a dynamic and inclusive work environment in Chester, Newport, Leeds, or Edinburgh. Our commitment to employee growth is evident through our robust training programmes, generous benefits including a 15% pension contribution and 30 days of holiday, and a culture that champions diversity and innovation. Join us to make a meaningful impact while enjoying a hybrid working model that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Loans Performance Analytics Senior Manager
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We think you need these skills to ace Loans Performance Analytics Senior Manager
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
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For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
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✨Get Comfortable with Python and R
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✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
