At a Glance
- Tasks: Lead a high-performing analytics team to optimise customer pricing and enhance commercial performance.
- Company: Join the UK's largest consumer finance provider with a focus on innovation and inclusivity.
- Benefits: Enjoy a competitive salary, generous pension, 30 days holiday, and flexible lifestyle benefits.
- Other info: Embrace a diverse workplace that values inclusion and offers excellent career growth opportunities.
- Why this job: Make a real impact by shaping strategic decisions and driving responsible lending practices.
- Qualifications: Experience in data science, strong leadership skills, and proficiency in analytics tools like Python and SQL.
The predicted salary is between 76194 - 89640 £ per year.
Location: Chester, Newport, Leeds or Edinburgh
Salary: £76,194 - £89,640
Hours: 35 hours, full time
Working pattern: hybrid (at least 2 days per week at an office site)
About the Opportunity
We're offering you the unique opportunity to influence the strategic direction of the UK’s largest consumer finance provider. You will lead the team to optimise individual customer pricing across our four brands - Lloyds, Halifax, BoS and MBNA - via our own and third-party digital channels, delivering fair value for customers and ensuring responsible lending within risk appetite. Our Performance Analytics team delivers high quality data and analytics capabilities to support and shape the commercial performance and strategic goals of the Loans business. As the Head of Performance Analytics, you will provide actionable insight to optimise our commercial performance, pricing and proposition development, and customer loan demand within our channels and journeys.
Key Responsibilities
- Lead and develop a high‑performing Performance Analytics team, setting stretch objectives, giving constructive feedback and coaching.
- Serve as the technical powerhouse of the team, bringing deep expertise in customer analytics, data tools, automation and visualisation to deliver high‑quality outputs.
- Design, build and maintain databases and data warehouses for efficient storage and retrieval of structured and unstructured data.
- Champion data quality, governance and responsible data use, ensuring outputs are reliable, ethical and aligned with regulatory standards.
- Collaborate with Technical Engineers, Product Owners and Solution Architects to understand data flows and manage the effective production of high‑quality outputs.
What You’ll Need
- Background in data science, analytics, reporting or modelling.
- Strong people‑leadership and interpersonal skills – inspiring, empowering inclusive team cultures and providing coaching.
- Intellectually and analytically curious – unafraid to challenge the status quo and innovate quickly from setbacks.
- Technical and analytical expertise – proficiency in AI, Python, SQL, SAS, Power BI, Tableau and experience with cloud‑based data platforms (e.g. GCP).
- Data insights and storytelling – translate complex datasets into clear, actionable insights that support operational and strategic goals.
- Excellent communication and influencing skills – able to present at all levels, including Managing Director level.
Benefits
- A generous pension contribution of up to 15%
- An annual performance‑related bonus
- Share schemes, including free shares
- Benefits you can adapt to your lifestyle (e.g. discounted shopping)
- 30 days holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all. We especially welcome applications from under‑represented groups and are disability confident – if you require reasonable adjustments to our recruitment processes, please let us know.
Loans Performance Analytics Senior Manager employer: Lloyds Banking Group
As a leading consumer finance provider, we pride ourselves on fostering a dynamic and inclusive work environment in Chester, Newport, Leeds, or Edinburgh. Our commitment to employee growth is evident through our robust training programmes, generous benefits including a 15% pension contribution and 30 days of holiday, and a culture that champions diversity and innovation. Join us to make a meaningful impact while enjoying a hybrid working model that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Loans Performance Analytics Senior Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even hit up LinkedIn. The more you engage, the better your chances of landing that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences and how your skills can make a difference. Be ready to discuss your expertise in data analytics and how it can drive performance.
✨Prepare for Interviews
Do your homework before interviews! Understand the company’s goals and how your role fits into their strategy. Be prepared to discuss how you can optimise customer pricing and enhance their analytics capabilities.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Loans Performance Analytics Senior Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Loans Performance Analytics Senior Manager role. Highlight your experience in data science, analytics, and leadership. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Be sure to mention your experience with data tools and your approach to leading teams.
Showcase Your Technical Skills:Don’t forget to highlight your technical expertise in AI, Python, SQL, and other relevant tools. We’re looking for someone who can bring deep analytical skills to the table, so make sure we see that in your application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Lloyds Banking Group
✨Know Your Numbers
As a Loans Performance Analytics Senior Manager, you'll need to demonstrate your analytical prowess. Brush up on key metrics related to customer pricing and loan demand. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Leadership Skills
This role requires strong people leadership. Prepare examples of how you've developed high-performing teams, set objectives, and provided constructive feedback. Highlight your coaching style and how it has empowered your team members.
✨Master the Tech Stack
Familiarise yourself with the tools mentioned in the job description, like Python, SQL, and Power BI. Be prepared to discuss specific projects where you've utilised these technologies to deliver insights or improve processes.
✨Communicate with Clarity
You'll need excellent communication skills to present insights at all levels. Practice explaining complex data in simple terms. Think about how you can tell a compelling story with data that aligns with the strategic goals of the business.
