Trading & Performance Manager Loans
SALARY: £61,344 - £68,160
LOCATION: Chester, Halifax, Leeds or Manchester
HOURS: 35 hours, full time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this opportunity
Help shape the future of lending – and enjoy the journey. We’re the UK’s largest personal loans provider, supporting millions of customers to achieve their goals in a fair and responsible way. If you want a role where you can influence real decisions, see your ideas land, and be part of a team that genuinely supports and stretches you, this is it. This is a role where you won’t just analyse performance – you’ll shape it. Your ideas won’t sit in papers; they’ll turn into action.
What will I be doing?
- Spot what’s next - Identify new growth opportunities across customers, markets and channels turning insight into clear, actionable strategies
- Bring ideas to life - Shape new propositions, partnerships and digital journeys, build compelling business cases and get them backed
- Make decisions better - Use data, modelling and experimentation to guide pricing, demand and performance, challenge assumptions and continuously improve outcomes
- Work with brilliant people - Partner across Product, Pricing, Risk, Finance and Digital. Build strong, trusted relationships and bring others with you
- See your impact - Lead performance, adapt quickly and drive better outcomes for customers and the business
What you’ll need
- Highly numerical, data-driven individual, responsible for maximising commercial performance, having a clear understanding of financial metrics and performance drivers. Ability to think long-term and identify commercial opportunities that align with customer needs and business goals
- Unafraid to challenge the status quo, have an intellectually curious outlook, where you seek to innovate and adapt quickly from setbacks. Passionate about solving problems and finding new ways to deliver value
- Proficiency in data analysis, customer analytics, building and validating models for forecasting, pricing, and segmentation and visualisation tools (e.g. Agentic AI, Machine Learning, Python, SQL, SAS, Power BI, Tableau) and experience with cloud-based data platforms (e.g. GCP native tools) providing actionable insight and analytics for the business
- Data Insights and Storytelling: Apply product led thinking to reporting and analytics initiatives, ensuring solutions are user centric, iterative, and aligned to evolving business needs. Translate complex datasets into clear, actionable insights that support operational and strategic goals across Colleague Success. Lead initiatives with urgency and efficiency, managing multiple data projects simultaneously
- Communicate & Influence: Present and influence effectively at all levels of the organisation, including the Group Executive Committee (GEC)
- Market Awareness: Strong understanding of the external environment, including customer trends, competitor strategies, and regulatory developments.
This is a place for you
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
Benefits
- A generous pension contribution of up to 15%
- An annual performance related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
