At a Glance
- Tasks: Investigate fraud cases and analyse data to protect customers and improve outcomes.
- Company: Join a leading UK business committed to diversity and inclusion.
- Benefits: Generous pension, performance bonuses, flexible working, and 24 days holiday.
- Other info: Hybrid working options available, with support for colleagues with disabilities.
- Why this job: Make a real impact in fighting fraud while developing your analytical skills.
- Qualifications: Strong analytical skills and interest in fraud investigation; Power BI experience preferred.
The predicted salary is between 33203 - 45287 £ per year.
Salary: £33,203 - £45,287 (based on location).
Location(s): Isle of Man, Jersey or Guernsey.
Hours: Full-time, 35 hours per week.
Working Pattern: Hybrid – at least two days per week (40% of time) in the office.
Agile Working Options: Job Share; Hybrid Working.
Colleagues with disabilities can be supported with workplace adjustments, including hybrid working expectations in line with our Flexibility Works policy.
Responsibilities
- Investigate suspected fraud and Economic Crime cases, using system intelligence, data, and customer information to identify risk, confirm activity, and support fair, customer‑focused outcomes.
- Engage directly with customers impacted by fraud and scams, providing clear, empathetic support and explaining investigation outcomes in a sensitive and proportionate way.
- Own and support Fraud and Transaction Monitoring Management Information (MI), ensuring data is accurate, timely, and suitable for regulatory reporting, risk oversight, and senior colleague insight.
- Safely and compliantly extract, manage, and analyse data from Group systems such as GDW, EDH, PEGA, and core fraud platforms to support investigations and MI production.
- Future development opportunity around Google Cloud Platform (GCP), as the group transforms to house all core data within GCP.
- Develop, maintain, and enhance Power BI dashboards and reports, providing insight into fraud trends, losses, recoveries, rule performance, and customer impact.
- Use Power BI, SharePoint and Power Automate to streamline MI processes, improve data controls, reduce manual effort, and enhance reporting quality.
- Analyse Transaction Monitoring and Fraud rule outputs, using investigation findings and MI to assess effectiveness, identify emerging risks, and inform rule optimisation.
- Contribute to root cause analysis following fraud events, translating learning into control improvements, enhanced customer protections, and MI enhancements.
- Work collaboratively with Group Economic Crime, Fraud Operations, Risk, and Technology teams to continuously improve fraud strategy, data quality, and customer outcomes.
Qualifications & Skills
- Strong investigative and analytical skills, with confidence interpreting complex data to form sound, evidence‑based judgements, a collaborative perspective, and a solid focus on protecting customers and strengthening defences through insight.
- Experience or a strong interest in fraud investigation and customer case handling, with an appreciation of customer vulnerability and fair treatment and good awareness of Economic Crime and Fraud risks, including current and emerging fraud trends.
- Experience producing and maintaining fraud or risk MI, with hands‑on capability in Power BI (or a strong desire to develop this skill).
- Technical confidence working with Power BI, SharePoint, Power Automate, and data sources used in Financial Crime environments.
- Ability to explain data, insight, and risk clearly to both technical and non‑technical colleagues.
- Confirmed ability to operate optimally in a fast‑paced environment, balancing investigation activity with MI deliverables.
- Confidence to challenge existing processes, suggest data‑ or automation‑led improvements, and support continuous improvement.
Benefits
- A generous pension contribution of up to 15%
- An annual performance‑related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 24 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Commitment to Diversity, Equity & Inclusion
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
Senior Fraud Investigator and Data Analyst - Isle of Man, Jersey or Guernsey. in Lanark employer: Lloyds Banking Group
Join a forward-thinking organisation as a Senior Fraud Investigator and Data Analyst, where you will be part of a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With a generous pension contribution, performance-related bonuses, and flexible working options, including hybrid arrangements, this role offers a unique opportunity to make a meaningful impact in the fight against fraud while enjoying a balanced lifestyle on the beautiful Isle of Man, Jersey, or Guernsey.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Fraud Investigator and Data Analyst - Isle of Man, Jersey or Guernsey. in Lanark
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Lloyds Banking Group looking for candidates who are engaged and informed.
We think you need these skills to ace Senior Fraud Investigator and Data Analyst - Isle of Man, Jersey or Guernsey. in Lanark
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Lloyds Banking Group. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Lloyds Banking Group
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Lloyds Banking Group’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
